Career Details
15-1299.03 - Document Management Specialists
Implement and administer enterprise-wide document management systems and related procedures that allow organizations to capture, store, retrieve, share, and destroy electronic records and documents.
Key Facts

Tasks

Core
- Monitor regulatory activity to maintain compliance with records and document management laws.
- Write, review, or execute plans for testing new or established document management systems.
- Search electronic sources, such as databases or repositories, or manual sources for information.
- Retrieve electronic assets from repository for distribution to users, collecting and returning to repository, if necessary.
- Propose recommendations for improving content management system capabilities.
- Prepare support documentation and training materials for end users of document management systems.
- Exercise security surveillance over document processing, reproduction, distribution, storage, or archiving.
- Implement scanning or other automated data entry procedures, using imaging devices and document imaging software.
- Document technical functions and specifications for new or proposed content management systems.
- Develop, document, or maintain standards, best practices, or system usage procedures.
- Consult with end users regarding problems in accessing electronic content.
- Conduct needs assessments to identify document management requirements of departments or end users.
- Assist in the development of document or content classification taxonomies to facilitate information capture, search, and retrieval.
- Assist in the assessment, acquisition, or deployment of new electronic document management systems.
- Assist in determining document management policies to facilitate efficient, legal, and secure access to electronic content.
- Operate data capture technology to import digitized documents into document management system.
- Administer document and system access rights and revision control to ensure security of system and integrity of master documents.
- Implement electronic document processing, retrieval, and distribution systems in collaboration with other information technology specialists.
- Identify and classify documents or other electronic content according to characteristics such as security level, function, and metadata.
- Develop or configure document management system features, such as user interfaces, access profiles, and document workflow procedures.
- Keep abreast of developments in document management technologies and techniques by reviewing current literature, talking with colleagues, participating in educational programs, attending meetings or workshops, or participating in professional organizations or conferences.
- Prepare and record changes to official documents and confirm changes with legal and compliance management staff, including enterprise-wide records management staff.
Supplemental
- Analyze, interpret, or disseminate system performance data.
Knowledge

- 78%Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- 77%Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
- 76%Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
- 71%Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- 69%Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
- 69%Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
- 67%Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
- 55%Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
- 55%Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
- 54%Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
- 52%Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
- 51%Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
- 50%Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
Tools

- Cloud computing servers
- Content servers
- Computer hard disk drives
- Magneto optical drives
- Tape libraries
- Scanners
Technology

- Ademero Content Central
- Adobe Systems Adobe AcrobatHOT
- Advanced Processing and Imaging OptiView ECM
- Alfresco Software Alfresco
- Autonomy iManage WorkSite
- Cabinet NG CNG-SAFE
- Computhink ViewWise
- Conarc iChannel
- Day Software CQ5 Web Content Management
- DB Tech RAS
- Doc.It DM
- Document imaging software
- Document indexing software
- Document management system software
- EMC Document Sciences xPression
- EMC Documentum
- Enterprise report management ERM software
- Ever Team EverSuite Content Management
- Fabasoft Folio
- FileHold Systems FileHold
- FileVision
- Hewlett Packard Exstream Dialogue
- Hyland Software OnBase
- IBM FileNet Content Manager
- Laserfiche Rio
- Newgen Software Technologies OmniDocs
- Objectif Lune PlanetPress Suite
- Objective Electronic Document Management
- Open Text Web Solutions
- OpenDocMan
- Oracle Universal Content Management
- Personable Workflow DMS
- Records management software
- SAP DMS
- Saperion ECM
- SpringCM
- Systemware
- Thomson Reuters FileCabinet CS
- Thomson Reuters GoFileRoom
- Treeno Software Treeno Content Server
- Version control software
- Westbrook Fortis
- Xerox DocuShare
- Xythos Enterprise Document Management Suite
- Adobe Systems Adobe Dreamweaver
- Adobe Systems Adobe InDesignHOT
- Adobe Systems Adobe PhotoshopHOT
- Apple Final Cut Pro
- Google Sites
- Microsoft ExcelHOT
- Microsoft PowerPointHOT
- Microsoft VisioHOT
- Microsoft WordHOT
- Optical character recognition OCR software
- WeVideo
- Apache GroovyHOT
- Apache TomcatHOT
- Extensible markup language XMLHOT
- Hypertext markup language HTMLHOT
- IBM WebSphere MQ
- Microsoft .NET FrameworkHOT
- Microsoft Visual BasicHOT
- Oracle JavaHOT
- Oracle SQL Developer
- Practical extraction and reporting language PerlHOT
- SAP BusinessObjects Data Integrator
- SAP PowerBuilder
- Unified modeling language UMLHOT
- Autodesk AutoCADHOT
- CAPSYS Capture
- Dassault Systemes SOLIDWORKSHOT
- EMC Captiva
- Microsoft Office Document Imaging
- Office Gemini Diamond Vision
- Perceptive Software ImageNow
- PTC Creo ParametricHOT
- Business process management BPM softwareHOT
- IBM BPM BlueprintHOT
- Microsoft DynamicsHOT
- Oracle PeopleSoft FinancialsHOT
- Pegasystems SmartBPMHOT
- SAP ERP FinancialsHOT
- Central Desktop
- Google AdWordsHOT
- Microsoft ProjectHOT
- Microsoft SharePointHOT
- File compression software
- File system software
- IBM MVS
- LinuxHOT
- Microsoft WindowsHOT
- UNIXHOT
- FileMaker Pro
- Google AnalyticsHOT
- IBM DB2
- Microsoft AccessHOT
- Microsoft SQL ServerHOT
- SAP Business Objects
- Teradata DatabaseHOT
- Vertafore ImageRight
- Google Meet
- IBM NotesHOT
- Microsoft OutlookHOT
- Oracle WebLogic
- Skype
Certifications

Licensing

Related Programs

Clicking on the Degree programs in the list below will take you away from the Careers page.
The Bachelor of Professional Studies (BPS) in Information Technology degree program provides a broad view of various relevlant topics within the field of IT.
The Computer Information Systems (CIS) degree at JMU prepares students for professional careers that require both the business knowledge and the technical skills to help clients design, build and deliver competitive computer-based solutions. Computer and information systems managers play a vital role in the technological direction of their organizations and must stay abreast of the latest technology to ensure the organization does not lag behind its competitors.
JMU's CIS program was recognized as one of the top ten undergraduate information technology programs in the United States (TechRepublic, 2008) and is part of the nationally recognized JMU College of Business. Professors in the program use a variety of teaching methods including projects, cases and business simulations to prepare graduates with strong technical, analytical, and problem-solving skills; effective communication and presentation skills; hands-on experience; and the ability to work effectively in individual and team-oriented environments.
Several features of JMU's CIS program are distinctive:
- Outstanding placement of graduates: the JMU CIS program is viewed as a prime recruiting school by many leading employers throughout the mid-Atlantic region.
- Course work in a variety of specialties.
- Business intelligence
- Business process management
- Computer forensics
- Computer security management
- Information technology consulting
- Information technology project management
- Excellent opportunities for internships and job-related work experience through JMU's Handshake program and an active JMU CIS alumni network of over 3,100 graduates.
- Active student chapter of the Association of Information Technology Professionals (AITP): Students regularly compete in the National Collegiate Conference, network with industry professionals, engage in service-learning projects, and expand their leadership skills by serving as chapter leaders.
The major puts students in the middle of the exploding information revolution where they study technological advances such as object-oriented software, communication networks, multimedia systems, information security and artificial intelligence. Students will learn about computing technologies used by today’s professionals and how to use these technologies to solve real-world problems. Students will learn to analyze problems, design solutions, implement solutions using multiple computing technologies, test and install those solutions, and communicate those solutions to others in written and verbal presentations.
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The curriculum is designed primarily for students who wish to transfer to a four-year college or university to complete a baccalaureate degree in computer science. The curriculum emphasizes the study of the science of computing and the use of computing in a scientific setting.
This curriculum is designed for those who seek employment in the field of information technology, for those who are presently in that field and who wish to increase their knowledge and update their skills, and for those who must augment their abilities in other fields with knowledge and skills in information technology.
Credit for Prior Learning: Students in this program may be eligible for credit for prior learning. See an academic advisor or counselor for further information.
This program prepares the student to design and implement traditional/legacy stand-alone and client-server applications using procedural and object-oriented development techniques. Upon completion, graduates are prepared to study for one of the following industry certifications: MCP-Programming or the Sun Certified Programming for Java 2.
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This curriculum is designed for those who seek employment in the field of cloud computing, for those who are presently in that field and who desire to increase their knowledge and update their skills, and for those who must augment their abilities in other fields with knowledge and skills in cloud computing.
Credit for Prior Learning: Students in this program may be eligible for credit for prior learning. See an academic advisor or counselor for further information.
Purpose: This curriculum is designed for those who seek employment in the field of cloud computing, for those who are presently in that field and who desire to increase their knowledge and update their skills, and for those who must augment their abilities in other fields with knowledge and skills in cloud computing.
Credit for Prior Learning:Students in this program may be eligible for credit for prior learning. See an academic advisor or counselor for further information.
Purpose: This program prepares students for entry-level employment in data centers and related industries that require technicians/technologists trained in engineering technology, information technology, fiber optics, electronics, and data processing. Coursework will prepare students to earn the A+ Hardware, A+ Software, Network Troubleshooting, ETA FOI (Fiber Optic), and OSHA 10 industry credentials. Recommended prerequisites: There are no required prerequisites for this certificate. It is recommended that the student possess proficiency in high school English, high school algebra, and geometry and possess the ability to utilize hand tools and instrumentation.
Purpose:This program is designed for individuals seeking employment in either a mobile application software development firm or large organization with a mobile application development team as well as for those persons already employed who wish to update their skills in mobile application development and testing. This curriculum will prepare students for employment as junior mobile application developers as well as quality assurance test engineers for native mobile applications. Upon completion, graduates are prepared to study for the Google Associate Android Developer certification.
This curriculum is designed for persons who plan to transfer to a four-year college or university to complete a baccalaureate degree program in information technology.
The curriculum is designed for individuals who are interested in a professional or scientific program and who plan to transfer to a four-year college or university to complete a baccalaureate degree with a major in one of the following fields: agriculture, biology, chemistry, pre-dentistry, forestry, geology, oceanography, pharmacy, physics, physical therapy, pre-medicine, science education, or mathematics.
Whether studied with professional goals in mind, to supplement the study of any other field, or just for interest’s sake, computer science offers a powerful way to approach many challenging problems. When combined with selected courses in mathematics and physics, the minor will help prepare the student for graduate work in computer science and related fields
Randolph College provides many ways to engage with mathematics. In addition to the rigorous training afforded by our regular course offerings, faculty frequently engage students in independent study based on student and faculty interests. Furthermore, Randolph College students have been very successful participating in various mathematics competitions against other undergraduate students in the United States. Furthermore, Randolph College Mathematics students have participated regularly in undergraduate research opportunities and internships.
The study of computer science offers students the opportunity to develop problem solving facility and helps develop skills which have broad utility in theory and application and are amongst the most sought-after by employers. The abstraction of real-world problems, the construction of algorithms to display and transform data, and the theory of computation are all central concerns of computer science. The minor in computer science can be effectively combined with any major. Whether studied with professional goals in mind, to supplement the study of any other field, or just for interest's sake, computer science offers a powerful way to approach many challenging problems. When combined with selected courses in mathematics and physics, the minor will help prepare the student for graduate work in computer science and related fields.
The computer science curriculum integrates theory and practice by including foundational topics that underpin the discipline and by emphasizing the value of abstraction and good engineering design in project development. Elective courses provide an opportunity for deeper study in areas of interest. An important part of the curriculum is the inclusion of professional practice activities such as research experience, teamwork, oral communication and technical writing, and project development. While being sensitive to changes in technology, the curriculum also seeks to prepare students for lifelong learning to enable them to meet future challenges.
A student expecting to major or minor in computer science should enroll in CSCI 111-CSCI 112 in the first year. If credit is given for one or both of these courses, then a student should enroll in CSCI 211 or CSCI 210. A student interested in future graduate studies should complete the two calculus sequences, MATH 131-MATH 132. A student interested in computer hardware is encouraged to select PHYS 210 to meet one of the collegiate science requirements.
Cybersecurity is a computing-based discipline that involves the creation, operation, analysis, and testing of secure systems, networks, and applications to protect against a variety of digital threats. The cybersecurity curriculum is based on national standards and builds on a computer science foundation. The curriculum emphasizes four main areas of cybersecurity: information security, software security, network security, and system security. Mindful of the rapid changes in technology, the curriculum seeks to prepare students for lifelong learning to enable them to meet future challenges. A student expecting to major in cybersecurity should complete CSCI 111 and CSCI 112 in the first year.
Capstone experiences offered by the Department of Computer Science include CSCI 401, CSCI 403, and CSCI 485, all of which are available to majors in cybersecurity.
The computer science curriculum integrates theory and practice by including foundational topics that underpin the discipline and by emphasizing the value of abstraction and good engineering design in project development. Elective courses provide an opportunity for deeper study in areas of interest. An important part of the curriculum is the inclusion of professional practice activities such as research experience, teamwork, oral communication and technical writing, and project development. While being sensitive to changes in technology, the curriculum also seeks to prepare students for lifelong learning to enable them to meet future challenges.
A student expecting to major or minor in computer science should enroll in CSCI 111-CSCI 112 in the first year. If credit is given for one or both of these courses, then a student should enroll in CSCI 211 or CSCI 210. A student interested in future graduate studies should complete the two calculus sequences, MATH 131-MATH 132. A student interested in computer hardware is encouraged to select PHYS 210 to meet one of the collegiate science requirements.
Computer Science courses required for the Computer Science degree are available at the Chesapeake and Virginia Beach campuses.
Courses required for the Science degree are available on all four campuses.
TCC is an Oracle Academic Initiative (OAI) Partner and an authorized Oracle training site. The courses in this program prepare students for the examinations leading to Oracle Certified Associate (OCA) and Oracle Certified Professional (OCP) industry certifications.
The courses in this program prepare students for the examinations leading to industry certifications as a Cisco Certified Networking Associate (CCNA).
TCC is an Oracle Academic Initiative (OAI) Partner and an authorized Oracle training site. The courses in this program prepare students for the examinations leading to Oracle Certified Associate (OCA) and Oracle Certified Professional (OCP) industry certifications.