Career Details
13-1111.00 - Management Analysts
Conduct organizational studies and evaluations, design systems and procedures, conduct work simplification and measurement studies, and prepare operations and procedures manuals to assist management in operating more efficiently and effectively. Includes program analysts and management consultants.
Key Facts

Tasks

Core
- Gather and organize information on problems or procedures.
- Analyze data gathered and develop solutions or alternative methods of proceeding.
- Confer with personnel concerned to ensure successful functioning of newly implemented systems or procedures.
- Develop and implement records management program for filing, protection, and retrieval of records, and assure compliance with program.
- Review forms and reports and confer with management and users about format, distribution, and purpose, identifying problems and improvements.
- Interview personnel and conduct on-site observation to ascertain unit functions, work performed, and methods, equipment, and personnel used.
- Document findings of study and prepare recommendations for implementation of new systems, procedures, or organizational changes.
- Prepare manuals and train workers in use of new forms, reports, procedures or equipment, according to organizational policy.
- Design, evaluate, recommend, and approve changes of forms and reports.
- Plan study of work problems and procedures, such as organizational change, communications, information flow, integrated production methods, inventory control, or cost analysis.
Supplemental
- Recommend purchase of storage equipment and design area layout to locate equipment in space available.
Knowledge

- 88%Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
- 87%Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- 78%Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- 77%Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
- 75%Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
- 75%Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
- 73%Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
- 66%Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.
- 65%Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
- 62%Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
- 62%Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
- 61%Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
- 58%Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
- 55%Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
- 54%Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Tools

- Desktop computers
- Laptop computers
- Personal computers
- Liquid crystal display LCD video projectors
- Universal serial bus USB flash drives
Technology

- 3M Post-it App
- Adobe Systems Adobe Dreamweaver
- Adobe Systems Adobe Fireworks
- Adobe Systems Adobe Flash
- Adobe Systems Adobe InDesignHOT
- Google DocsHOT
- Google Slides
- LinkedInHOT
- Mentimeter
- Microsoft ExcelHOT
- Microsoft OneNote
- Microsoft PowerPointHOT
- Microsoft Publisher
- Microsoft VisioHOT
- Microsoft WordHOT
- Screencastify
- SmugMug FlickrHOT
- Trimble SketchUp ProHOT
- Adobe Systems Adobe AcrobatHOT
- Apache Subversion SVNHOT
- Atlassian JIRAHOT
- Dropbox
- GitHOT
- Adobe Systems Adobe ActionScript
- Advanced business application programming ABAPHOT
- AJAXHOT
- Apache AntHOT
- Apache GroovyHOT
- Apache KafkaHOT
- Apache Maven
- Apache StrutsHOT
- Apache TomcatHOT
- Atlassian BambooHOT
- Backbone.jsHOT
- C
- C#HOT
- C++HOT
- Cascading Style Sheets CSSHOT
- Chef
- Common business oriented language COBOLHOT
- DrupalHOT
- Dynamic hypertext markup language DHTML
- Eclipse IDEHOT
- Enterprise JavaBeans
- Ext JS
- Extensible HyperText Markup Language XHTML
- Extensible markup language XMLHOT
- GoHOT
- Google AngularJSHOT
- Hewlett Packard LoadRunner
- Hypertext markup language HTMLHOT
- IBM InfoSphere DataStage
- IBM Rational RequisitePro
- IBM WebSphereHOT
- Integrated development environment IDE softwareHOT
- JavaScriptHOT
- JavaScript Object Notation JSONHOT
- jQueryHOT
- JUnitHOT
- Jupyter Notebook
- Microsoft .NET FrameworkHOT
- Microsoft Active Server Pages ASPHOT
- Microsoft ActiveX
- Microsoft ASP.NETHOT
- Microsoft ASP.NET Core MVCHOT
- Microsoft AzureHOT
- Microsoft PowerShellHOT
- Microsoft SQL Server Integration Services SSISHOT
- Microsoft Visual BasicHOT
- Microsoft Visual Basic for Applications VBAHOT
- Microsoft Visual Basic Scripting Edition VBScriptHOT
- Microsoft Visual StudioHOT
- Node.jsHOT
- Oracle JavaHOT
- Oracle JavaServer Pages JSPHOT
- Perforce Helix software
- PHP: Hypertext PreprocessorHOT
- Practical extraction and reporting language PerlHOT
- PuppetHOT
- PythonHOT
- RHOT
- RubyHOT
- Ruby on RailsHOT
- Salesforce VisualforceHOT
- ScalaHOT
- SeleniumHOT
- Spring FrameworkHOT
- SwiftHOT
- Unified modeling language UMLHOT
- VMWareHOT
- ADP Workforce NowHOT
- Ansible softwareHOT
- Ceridian
- ConfluenceHOT
- Google DriveHOT
- Human resource management software HRMS
- Marketo Marketing AutomationHOT
- Microsoft OfficeHOT
- Microsoft ProjectHOT
- Microsoft SharePointHOT
- Microsoft Team Foundation Server
- Microsoft Teams
- Oracle Primavera Enterprise Project Portfolio ManagementHOT
- Oracle TaleoHOT
- Airtable
- Amazon Elastic Compute Cloud EC2HOT
- Amazon RedshiftHOT
- Amazon Web Services AWS softwareHOT
- Apache CassandraHOT
- Apache HadoopHOT
- Apache HiveHOT
- Apache HTTP ServerHOT
- Apache PigHOT
- Apache SolrHOT
- Apache SparkHOT
- Blackbaud The Raiser's Edge
- Blackboard software
- CA Erwin Data Modeler
- Customer information control system CICS
- Data entry softwareHOT
- ElasticsearchHOT
- FileMaker Pro
- Google AnalyticsHOT
- Hibernate ORM
- IBM Cognos ImpromptuHOT
- Information Builders WebFOCUS
- LexisNexis
- Microsoft AccessHOT
- Microsoft SQL ServerHOT
- Microsoft SQL Server Reporting ServicesHOT
- MicroStrategyHOT
- MongoDBHOT
- MySQLHOT
- NoSQLHOT
- Oracle Business Intelligence Enterprise EditionHOT
- Oracle Eloqua
- Oracle JDBCHOT
- Oracle PL/SQLHOT
- Oracle softwareHOT
- PostgreSQLHOT
- Qlik Tech QlikViewHOT
- Relational database management softwareHOT
- Salesforce softwareHOT
- SAP Crystal ReportsHOT
- Structured query language SQLHOT
- TableauHOT
- Teradata DatabaseHOT
- Transact-SQLHOT
- Apple macOSHOT
- BashHOT
- Hewlett Packard HP-UX
- Job control language JCL
- KornShell
- LinuxHOT
- Microsoft WindowsHOT
- Oracle SolarisHOT
- Red Hat Enterprise LinuxHOT
- Shell scriptHOT
- Ubuntu
- UNIXHOT
- Cisco Systems Webex
- ESRI ArcGIS softwareHOT
- Geographic information system GIS softwareHOT
- Google Meet
- IBM NotesHOT
- LogMeIn GoToMeeting
- Microsoft ExchangeHOT
- Microsoft OutlookHOT
- Novell GroupWise
- Slido
- CitrixHOT
- IBM Domino
- Delphi Technology
- Fund accounting software
- IBM Cognos ReportNetHOT
- Microsoft Business Intelligence BIHOT
- Microsoft DynamicsHOT
- Microsoft Dynamics GPHOT
- NetSuite ERPHOT
- Oracle Agile Product Lifecycle Management PLMHOT
- Oracle Business Intelligence PublisherHOT
- Oracle E-Business Suite Financials
- Oracle Fusion ApplicationsHOT
- Oracle HyperionHOT
- Oracle JD Edwards EnterpriseOneHOT
- Oracle PeopleSoftHOT
- Oracle PeopleSoft FinancialsHOT
- Sage 50 Accounting
- SAPHOT
- SAP Business ObjectsHOT
- Tax software
- Eko
- GitHubHOT
- Oracle WebLogic ServerHOT
- Red Hat WildFlyHOT
- Skype
- Web browser software
- Epic SystemsHOT
- Healthcare common procedure coding system HCPCSHOT
- IBM SPSS StatisticsHOT
- Medical condition coding softwareHOT
- Medical procedure coding software
- MEDITECH softwareHOT
- MinitabHOT
- SASHOT
- StataCorp Stata
- Supervisory control and data acquisition SCADA softwareHOT
- The MathWorks MATLABHOT
- IBM Power Systems software
- Splunk EnterpriseHOT
- McAfee
- SymantecHOT
- Virtual private networking VPN softwareHOT
- NagiosHOT
- WiresharkHOT
- Veritas NetBackup
Certifications

- CBP Master Executive Computer Technology Specialist
- Certified Professional Property Specialist1102 Pinehurst Rd., Oaktree Center, Dunedin, FL 34698
- Clinical Consultant906 Olive Street, Suite 1200 St. Louis, MO 63101
- Consulting Fellow1102 Pinehurst Rd., Oaktree Center, Dunedin, FL 34698
- Certified Merger and Acquisition Advisor200 E. Randolph Street 24th Floor Chicagp, IL 60601
- Certification for Institutional Review Board (IRB) Professionals
- Strategic Planning Professional
- Operations and Performance Management Professional1791 Tullie Circle, N.E. Atlanta, GA 30329404-636-8400
- Strategic Management Professional
- Certified Investment Management Analyst5619 DTC Parkway, Ste. 500 Greenwood Village, CO 80111
- CIAC Certified Management ConsultantPMB 390; 330 Franklin Road, Suite 135A Brentwood,, TN 37027
- Earned Value Professional209 Prairie Avenue, Suite 100, Morgantown, WV 26501304-296-8444
- Program Management Professional4 Campus Blvd., Newtown Square, PA 19073-3299
- Management Consultant Professional1670-F East Cheyenne Mtn. Blvd.; Box #293 Colorado Springs, CO 80906
- Certified Business Professional, Master Executive, Project Management
- Certified Performance Technologist1400 Spring Street, Suite 260, Silver Spring, Maryland USA 20910
- Master Project Manager1670-F East Cheyenne Mtn. Blvd.; Box #293 Colorado Springs, CO 80906
- Registered Business Analyst1670-F East Cheyenne Mtn. Blvd.; Box #293 Colorado Springs, CO 80906
- Accredited Management Consultant1670-F East Cheyenne Mtn. Blvd.; Box #293 Colorado Springs, CO 80906
- Certified Program Evaluator8224 Old Courthouse Road, Vienna, VA 22182-3808703-556-6272
- Certified Fellow in Production and Inventory Management8430 West Bryn Mawr Avenue, Suite 100 Chicago, IL 606311-773-867-1777
- Certified in Production and Inventory Management8430 West Bryn Mawr Avenue, Suite 100 Chicago, IL 606311-773-867-1777
- CBP Master Executive Business Management
- Certified Project Consultant1670-F East Cheyenne Mountain Blvd, Suite 293 Colorado Springs, CO 80906-4002
- Certified Economic Developer734 15th Street NW, Suite 900, Washington, DC 20005
- Management Consultant Professional1670-F East Cheyenne Mountain Blvd, Suite 293 Colorado Springs, CO 80906-4002
- Master Project Manager1670-F East Cheyenne Mountain Blvd, Suite 293 Colorado Springs, CO 80906-4002
- Management Consulting Certification1670F East Cheyenne Mtn Blvd. Colorado Springs, CO 80906
- IBM Certified Specialist - Cognos 8 Controller1133 Westchester Avenue White Plains, NY 10604404-238-1234 (outside U.S.)
- IBM Certified Solution Designer - Sterling Order Management V9.21133 Westchester Avenue White Plains, NY 10604404-238-1234 (outside U.S.)
- IBM Certified Specialist - Cognos TM1 10.1 Data Analysis1133 Westchester Avenue White Plains, NY 10604404-238-1234 (outside U.S.)
- IBM Certified Deployment Professional - Sterling Order Management V9.11133 Westchester Avenue White Plains, NY 10604404-238-1234 (outside U.S.)
- IBM Certified Solution Implementer - Sterling B2B Integrator V5.21133 Westchester Avenue White Plains, NY 10604404-238-1234 (outside U.S.)
- IBM Certified Business Analyst - Tealeaf Customer Experience Management V8.71133 Westchester Avenue White Plains, NY 10604404-238-1234 (outside U.S.)
- IBM Certified Deployment Professional - Emptoris Contract Management V101133 Westchester Avenue White Plains, NY 10604404-238-1234 (outside U.S.)
- IBM Certified Specialist - Cognos ICM Essentials1133 Westchester Avenue White Plains, NY 10604404-238-1234 (outside U.S.)
- Microsoft Dynamics AX 2012 Lean ManufacturingOne Microsoft Way, Redmond, WA 98052-6399
- Microsoft Dynamics AX 2012 R2 ProjectOne Microsoft Way, Redmond, WA 98052-6399
- Managing Microsoft Dynamics ImplementationsOne Microsoft Way, Redmond, WA 98052-6399
- IBM Certified Solution Expert - Cognos BI1133 Westchester Avenue White Plains, NY 10604404-238-1234 (outside U.S.)
- IBM Certified Specialist - Cognos Disclosure Management1133 Westchester Avenue White Plains, NY 10604404-238-1234 (outside U.S.)
- Microsoft Dynamics GP 2013 Installation & ConfigurationOne Microsoft Way, Redmond, WA 98052-6399
- Microsoft Dynamics C5 2012 Application ConsultantOne Microsoft Way, Redmond, WA 98052-6399
- IBM Certified Developer - Cognos 10 BI Metadata Models1133 Westchester Avenue White Plains, NY 10604404-238-1234 (outside U.S.)
- IBM Certified Implementation Professional - Tealeaf Customer Experience Management V9.01133 Westchester Avenue White Plains, NY 10604404-238-1234 (outside U.S.)
- Oracle Certified Expert, Siebel CRM 8.0 Business Analyst500 Oracle Parkway, Redwood Shores, CA 94065800-833-3536
- BusinessObjects Enterprise XI 3.03999 West Chester Pike, Newtown Square, PA 190731-800-872-1727
- IBM Certified Developer - Cognos 8 BI OLAP Models1133 Westchester Avenue White Plains, NY 10604404-238-1234 (outside U.S.)
- IBM Certified Designer - Cognos 10 BI Reports1133 Westchester Avenue White Plains, NY 10604404-238-1234 (outside U.S.)
- IBM Certified Designer - Cognos 10 BI Multidimensional Reports1133 Westchester Avenue White Plains, NY 10604404-238-1234 (outside U.S.)
- IBM Certified Solution Designer - Cognos 10 Planning1133 Westchester Avenue White Plains, NY 10604404-238-1234 (outside U.S.)
- IBM Certified Developer - Cognos 10 BI OLAP Models1133 Westchester Avenue White Plains, NY 10604404-238-1234 (outside U.S.)
- IBM Certified Developer - Cognos 10 BI Scorecards1133 Westchester Avenue White Plains, NY 10604404-238-1234 (outside U.S.)
- IBM Certified Developer - Cognos Real-time Monitoring1133 Westchester Avenue White Plains, NY 10604404-238-1234 (outside U.S.)
- IBM Certified Solution Expert - Cognos BI1133 Westchester Avenue White Plains, NY 10604404-238-1234 (outside U.S.)
- IBM Certified Administrator - Cognos TM1 10.11133 Westchester Avenue White Plains, NY 10604404-238-1234 (outside U.S.)
- IBM Certified Advanced Solution Expert - Cognos TM11133 Westchester Avenue White Plains, NY 10604404-238-1234 (outside U.S.)
- IBM Certified Developer - Cognos 10 Controller1133 Westchester Avenue White Plains, NY 10604404-238-1234 (outside U.S.)
- IBM Certified Developer - Cognos Financial Statement Reporting1133 Westchester Avenue White Plains, NY 10604404-238-1234 (outside U.S.)
- IBM Certified Developer - Cognos TM1 10.11133 Westchester Avenue White Plains, NY 10604404-238-1234 (outside U.S.)
- Certified Management Accountant10 Paragon Drive, Montvale, NJ 07645-1718201-573-9000
- Associate in Management720 Providence Road, PO Box 3016, Malvern, PA 19335-0716
- Strategic Meeting Management Certification123 North Pitt Street Alexandria, VA 22314
- Certified Human Resource Analyst1670-F East Cheyenne Mountain Blvd, Suite 293 Colorado Springs, CO 80906-4002
- Strategic Planning Associate
- Certified Management Consultant2025 M Street, NW, Suite 800, Washington, DC 20036-33098002212557
- Certified Form Systems Professional319 SW Washington, Ste. 710, Portland, OR 96204-2618
- Value Methodology Practitioner136 South Keowee Street, Dayton, OH 45402
- Business Analyst Certification15619 Premiere Drive, Suite 101 Tampa, FL 33624
- Professional Certified in Materials Handling8720 Red Oak Boulevard, Suite 201, Charlotte, NC 28217
- Certified Scheduling Technician209 Prairie Avenue, Suite 100, Morgantown, WV 26501304-296-8444
- Certified Turnaround ProfessionalNortheastern University, College of Business Administration, 413 Hayden Hall, 360 Huntington Avenue, Boston, MA 02115
- Project+1815 S. Meyers Road Suite 300 Oakbrook Terrace, IL 60181-5228
- Certified Associate in Project Management4 Campus Blvd., Newtown Square, PA 19073-3299
- Associate Business Continuity Professional
- Certification of Achievement-Alliance Management250 First Avenue, Suite 300 Needham, MA 02494
- Certified Strategic Alliance Professional250 First Avenue, Suite 300 Needham, MA 02494
Licensing

Related Programs

Clicking on the Degree programs in the list below will take you away from the Careers page.
Management skills are broadly applicable and our graduates go on to a wide range of professions in both the public and private sector. The major is also designed to help those thinking of starting their own business or aiding a family business. Finally, many students find the broad business training of the management major a helpful foundation for future graduate study.
As part of the nationally recognized JMU College of Business, the economics major fosters an understanding and appreciation of economic forms of explanation and their relationships to other social sciences. The major will provide students with an intellectual foundation for the appreciation and understanding of economic theory and policy that stresses the importance of imaginative thinking, free inquiry and the pursuit of life-long learning. In this way, the program prepares students with the economic literacy necessary to cope with the challenges inherent in a world of accelerating change.
Economics majors are generally educated students, who go on to develop their analytical, investigative and research skills. With this major, students will use their understanding of economics relationships and markets to work for manufacturing firms, financial services firms, consulting firms, the health care industries, government agencies and nonprofit organizations. Economists with strong statistical backgrounds conduct research, analyze data and develop forecasts. Students with a good background in this field are competitive in the job market.
The curriculum is designed for persons who seek employment in the accounting field or for those presently in accounting who wish to increase their knowledge and update their skills. Job opportunities include accounting trainee, accounting technician, junior accountant, and accountant.
This degree is excellent for those interested in the organization and reporting of financial data. Upon completion of the program, students can take an additional three courses for the Accounting Career Studies Certificate, and then are eligible to proceed to the CPA exam, if other education requirements are satisfied. Contact the Virginia Board of Accountancy for all education requirements.
This curriculum is designed for individuals who plan to transfer to a four-year college or university to complete a baccalaureate degree program in business administration with a major in accounting, business management, decision science and management, information systems, finance, marketing, etc.
The curriculum is designed for individuals who seek employment in business management or for those presently in management who are seeking promotion. Job opportunities include administrative assistant, management trainee, department head, branch manager, office manager, manager of small business, and supervisor.
This curriculum is designed for individuals who plan to seek employment in contract management positions and for those presently in contract management positions who seek career advancement. The program is designed to create opportunities for positions in contract management for both government agencies and private industry. Instruction includes both the theoretical concepts and the practical applications needed for future success in the contract management field. This will provide a greater understanding of acquisition, life cycle management, and contracting processes. Job opportunities include project manager, procurement analyst, contract administrator, contract specialist, contract negotiator, contract price analyst, and contract termination specialist.
A major in business offers students the opportunity to explore theories and concepts from accounting, business, and economics. Students study in an active learning environment and begin to understand and appreciate the complex nature of business organizations through applied economic theory. A major in business prepares students for a career in all business environments and provides an excellent foundation for graduate studies in such fields as business and law. The major in business requires a common core of courses plus one of three concentrations: Finance, Management, or Marketing. All courses in the core and in each concentration must be completed with a grade of C- or better.
A major in business offers students the opportunity to explore theories and concepts from accounting, business, and economics. Students study in an active learning environment and begin to understand and appreciate the complex nature of business organizations through applied economic theory. A major in business prepares students for a career in all business environments and provides an excellent foundation for graduate studies in such fields as business and law. The major in business requires a common core of courses plus one of three concentrations: Finance, Management, or Marketing. All courses in the core and in each concentration must be completed with a grade of C- or better.
The study of accounting at Randolph-Macon College provides students with the opportunity to become fluent in the language of business within the unique setting of a liberal arts education. Students study accounting in an active learning environment incorporating theories and concepts from the fields of accounting, business, and economics. They learn to understand and appreciate the complex nature of business organizations. A major in accounting prepares students for a career in all business environments and provides an excellent foundation for graduate studies in such fields as accounting, business, taxation, and law. All courses in the major and minor must be completed with a grade of C- or better.
A major in business offers students the opportunity to explore theories and concepts from accounting, business, and economics. Students study in an active learning environment and begin to understand and appreciate the complex nature of business organizations through applied economic theory. A major in business prepares students for a career in all business environments and provides an excellent foundation for graduate studies in such fields as business and law. The major in business requires a common core of courses plus one of three concentrations: Finance, Management, or Marketing. All courses in the core and in each concentration must be completed with a grade of C- or better.
Students with a baccalaureate degree who wish to pursue the Certified Public Accountant (CPA) examination may use specific course work toward fulfillment of accounting educational requirements. Some course work also meets federal government guidelines for those interested in qualifying for positions or promotions in the federal government. Students should consult an accounting instructor to determine the courses that meet the educational requirements.
The Associate of Applied Science (A.A.S.) degree provides students with a strong foundation in accounting and business, along with general education requirements, enabling students to seek entry-level employment in accounting. In addition, the course work prepares students for certification exams.
The certificate programs provide course work that gives students the skills to sit for one or more certification exams administered by the Accreditation Council for Accountancy and Taxation (ACAT).
Students completing the A.A.S. in Management have opportunities to transfer to four-year universities to pursue B.S. degrees in Business Administration, Management, and related areas. See https://www.tcc.edu/programs/transfer/transfer-agreements/ for agreements.
Courses required for the Business Administration degree are available on all four campuses.
Graduates of the maritime logistics program may enter or continue employment in the field of logistics management in maritime or traditional business environments.
Students planning to pursue a B.S. in Business Administration from a four-year college/university are advised to pursue TCC's general A.S. degree in Business Administration (plan code 213).