Career Details
13-1111.00 - Management Analysts
Conduct organizational studies and evaluations, design systems and procedures, conduct work simplification and measurement studies, and prepare operations and procedures manuals to assist management in operating more efficiently and effectively. Includes program analysts and management consultants.
Key Facts

Tasks

Core
- Gather and organize information on problems or procedures.
- Analyze data gathered and develop solutions or alternative methods of proceeding.
- Confer with personnel concerned to ensure successful functioning of newly implemented systems or procedures.
- Develop and implement records management program for filing, protection, and retrieval of records, and assure compliance with program.
- Review forms and reports and confer with management and users about format, distribution, and purpose, identifying problems and improvements.
- Interview personnel and conduct on-site observation to ascertain unit functions, work performed, and methods, equipment, and personnel used.
- Document findings of study and prepare recommendations for implementation of new systems, procedures, or organizational changes.
- Prepare manuals and train workers in use of new forms, reports, procedures or equipment, according to organizational policy.
- Design, evaluate, recommend, and approve changes of forms and reports.
- Plan study of work problems and procedures, such as organizational change, communications, information flow, integrated production methods, inventory control, or cost analysis.
Supplemental
- Recommend purchase of storage equipment and design area layout to locate equipment in space available.
Knowledge

- 88%Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
- 87%Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- 78%Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- 77%Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
- 75%Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
- 75%Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
- 73%Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
- 66%Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.
- 65%Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
- 62%Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
- 62%Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
- 61%Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
- 58%Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
- 55%Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
- 54%Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Tools

- Universal serial bus USB flash drives
- Laptop computers
- Desktop computers
- Personal computers
- Liquid crystal display LCD video projectors
Technology

- ADP Workforce NowHOT
- Ceridian
- Human resource management software HRMS
- Oracle TaleoHOT
- ConfluenceHOT
- Microsoft ProjectHOT
- Microsoft SharePointHOT
- Microsoft Team Foundation Server
- Microsoft Teams
- Oracle Primavera Enterprise Project Portfolio ManagementHOT
- Ansible softwareHOT
- Google DriveHOT
- Microsoft OfficeHOT
- Marketo Marketing AutomationHOT
- Fund accounting software
- Sage 50 Accounting
- Tax software
- IBM Cognos ReportNetHOT
- Microsoft Business Intelligence BIHOT
- Microsoft DynamicsHOT
- Microsoft Dynamics GPHOT
- NetSuite ERPHOT
- Oracle Agile Product Lifecycle Management PLMHOT
- Oracle Business Intelligence PublisherHOT
- Oracle Fusion ApplicationsHOT
- Oracle HyperionHOT
- Oracle JD Edwards EnterpriseOneHOT
- Oracle PeopleSoftHOT
- Oracle PeopleSoft FinancialsHOT
- SAPHOT
- SAP Business ObjectsHOT
- Delphi Technology
- Oracle E-Business Suite Financials
- Adobe Systems Adobe Fireworks
- Adobe Systems Adobe Flash
- Microsoft VisioHOT
- SmugMug FlickrHOT
- Trimble SketchUp ProHOT
- Screencastify
- 3M Post-it App
- Google DocsHOT
- Microsoft OneNote
- Microsoft WordHOT
- Google Slides
- Mentimeter
- Microsoft PowerPointHOT
- Adobe Systems Adobe Dreamweaver
- LinkedInHOT
- Microsoft ExcelHOT
- Adobe Systems Adobe InDesignHOT
- Microsoft Publisher
- Atlassian JIRAHOT
- Adobe Systems Adobe AcrobatHOT
- Dropbox
- Apache Subversion SVNHOT
- GitHOT
- Blackbaud The Raiser's Edge
- Oracle Eloqua
- Salesforce softwareHOT
- Apache CassandraHOT
- Apache HadoopHOT
- Apache HiveHOT
- Apache PigHOT
- Apache SolrHOT
- ElasticsearchHOT
- MongoDBHOT
- NoSQLHOT
- Oracle PL/SQLHOT
- Relational database management softwareHOT
- Teradata DatabaseHOT
- Information Builders WebFOCUS
- Microsoft SQL Server Reporting ServicesHOT
- SAP Crystal ReportsHOT
- Airtable
- Amazon Elastic Compute Cloud EC2HOT
- Amazon RedshiftHOT
- Amazon Web Services AWS softwareHOT
- Blackboard software
- Data entry softwareHOT
- FileMaker Pro
- Microsoft AccessHOT
- Microsoft SQL ServerHOT
- MySQLHOT
- Oracle JDBCHOT
- Oracle softwareHOT
- Structured query language SQLHOT
- Transact-SQLHOT
- Google AnalyticsHOT
- LexisNexis
- CA Erwin Data Modeler
- Hibernate ORM
- PostgreSQLHOT
- Apache HTTP ServerHOT
- Customer information control system CICS
- Apache SparkHOT
- IBM Cognos ImpromptuHOT
- MicroStrategyHOT
- Oracle Business Intelligence Enterprise EditionHOT
- Qlik Tech QlikViewHOT
- TableauHOT
- Chef
- Perforce Helix software
- PuppetHOT
- VMWareHOT
- Adobe Systems Adobe ActionScript
- Apache AntHOT
- Apache KafkaHOT
- Apache Maven
- C
- Common business oriented language COBOLHOT
- Eclipse IDEHOT
- GoHOT
- Integrated development environment IDE softwareHOT
- Microsoft .NET FrameworkHOT
- Microsoft AzureHOT
- Microsoft PowerShellHOT
- Microsoft Visual BasicHOT
- Microsoft Visual Basic Scripting Edition VBScriptHOT
- Microsoft Visual Basic for Applications VBAHOT
- Microsoft Visual StudioHOT
- RubyHOT
- Atlassian BambooHOT
- Extensible markup language XMLHOT
- IBM InfoSphere DataStage
- IBM WebSphereHOT
- Microsoft SQL Server Integration Services SSISHOT
- Salesforce VisualforceHOT
- Advanced business application programming ABAPHOT
- Apache GroovyHOT
- C#HOT
- C++HOT
- Jupyter Notebook
- Microsoft ActiveX
- Oracle JavaHOT
- Practical extraction and reporting language PerlHOT
- PythonHOT
- RHOT
- ScalaHOT
- SwiftHOT
- jQueryHOT
- Hewlett Packard LoadRunner
- JUnitHOT
- SeleniumHOT
- IBM Rational RequisitePro
- Unified modeling language UMLHOT
- AJAXHOT
- Apache StrutsHOT
- Apache TomcatHOT
- Backbone.jsHOT
- Cascading Style Sheets CSSHOT
- DrupalHOT
- Dynamic hypertext markup language DHTML
- Enterprise JavaBeans
- Ext JS
- Extensible HyperText Markup Language XHTML
- Google AngularJSHOT
- Hypertext markup language HTMLHOT
- JavaScriptHOT
- JavaScript Object Notation JSONHOT
- Microsoft ASP.NETHOT
- Microsoft ASP.NET Core MVCHOT
- Microsoft Active Server Pages ASPHOT
- Node.jsHOT
- Oracle JavaServer Pages JSPHOT
- PHP: Hypertext PreprocessorHOT
- Ruby on RailsHOT
- Spring FrameworkHOT
- IBM SPSS StatisticsHOT
- MinitabHOT
- SASHOT
- StataCorp Stata
- The MathWorks MATLABHOT
- Supervisory control and data acquisition SCADA softwareHOT
- Epic SystemsHOT
- Healthcare common procedure coding system HCPCSHOT
- MEDITECH softwareHOT
- Medical condition coding softwareHOT
- Medical procedure coding software
- GitHubHOT
- Oracle WebLogic ServerHOT
- Red Hat WildFlyHOT
- Eko
- Skype
- Web browser software
- NagiosHOT
- WiresharkHOT
- CitrixHOT
- IBM Domino
- Apple macOSHOT
- BashHOT
- Hewlett Packard HP-UX
- Job control language JCL
- KornShell
- LinuxHOT
- Microsoft WindowsHOT
- Oracle SolarisHOT
- Red Hat Enterprise LinuxHOT
- Shell scriptHOT
- UNIXHOT
- Ubuntu
- Virtual private networking VPN softwareHOT
- McAfee
- SymantecHOT
- Veritas NetBackup
- IBM NotesHOT
- Microsoft ExchangeHOT
- Microsoft OutlookHOT
- Novell GroupWise
- Cisco Systems Webex
- Google Meet
- LogMeIn GoToMeeting
- Slido
- ESRI ArcGIS softwareHOT
- Geographic information system GIS softwareHOT
- IBM Power Systems software
- Splunk EnterpriseHOT
Certifications

- Clinical Consultant906 Olive Street, Suite 1200 St. Louis, MO 63101
- Certified Professional Property Specialist1102 Pinehurst Rd., Oaktree Center, Dunedin, FL 34698
- CBP Master Executive Computer Technology Specialist
- Certified Economic Developer734 15th Street NW, Suite 900, Washington, DC 20005
- Certified in Production and Inventory Management8430 West Bryn Mawr Avenue, Suite 100 Chicago, IL 606311-773-867-1777
- Certified Fellow in Production and Inventory Management8430 West Bryn Mawr Avenue, Suite 100 Chicago, IL 606311-773-867-1777
- Consulting Fellow1102 Pinehurst Rd., Oaktree Center, Dunedin, FL 34698
- Certified Performance Technologist1400 Spring Street, Suite 260, Silver Spring, Maryland USA 20910
- Certified Business Professional, Master Executive, Project Management
- Program Management Professional4 Campus Blvd., Newtown Square, PA 19073-3299
- Earned Value Professional209 Prairie Avenue, Suite 100, Morgantown, WV 26501304-296-8444
- CIAC Certified Management ConsultantPMB 390; 330 Franklin Road, Suite 135A Brentwood,, TN 37027
- Certified Investment Management Analyst5619 DTC Parkway, Ste. 500 Greenwood Village, CO 80111
- Operations and Performance Management Professional1791 Tullie Circle, N.E. Atlanta, GA 30329404-636-8400
- Certified Merger and Acquisition Advisor200 E. Randolph Street 24th Floor Chicagp, IL 60601
- Certification for Institutional Review Board (IRB) Professionals
- Strategic Planning Professional
- Strategic Management Professional
- Management Consultant Professional1670-F East Cheyenne Mtn. Blvd.; Box #293 Colorado Springs, CO 80906
- Master Project Manager1670-F East Cheyenne Mtn. Blvd.; Box #293 Colorado Springs, CO 80906
- Registered Business Analyst1670-F East Cheyenne Mtn. Blvd.; Box #293 Colorado Springs, CO 80906
- Accredited Management Consultant1670-F East Cheyenne Mtn. Blvd.; Box #293 Colorado Springs, CO 80906
- Certified Program Evaluator8224 Old Courthouse Road, Vienna, VA 22182-3808703-556-6272
- CBP Master Executive Business Management
- Management Consulting Certification1670F East Cheyenne Mtn Blvd. Colorado Springs, CO 80906
- Master Project Manager1670-F East Cheyenne Mountain Blvd, Suite 293 Colorado Springs, CO 80906-4002
- Management Consultant Professional1670-F East Cheyenne Mountain Blvd, Suite 293 Colorado Springs, CO 80906-4002
- Certified Project Consultant1670-F East Cheyenne Mountain Blvd, Suite 293 Colorado Springs, CO 80906-4002
- IBM Certified Implementation Professional - Tealeaf Customer Experience Management V9.01133 Westchester Avenue White Plains, NY 10604404-238-1234 (outside U.S.)
- Oracle Certified Expert, Siebel CRM 8.0 Business Analyst500 Oracle Parkway, Redwood Shores, CA 94065800-833-3536
- BusinessObjects Enterprise XI 3.03999 West Chester Pike, Newtown Square, PA 190731-800-872-1727
- IBM Certified Developer - Cognos 8 BI OLAP Models1133 Westchester Avenue White Plains, NY 10604404-238-1234 (outside U.S.)
- IBM Certified Designer - Cognos 10 BI Reports1133 Westchester Avenue White Plains, NY 10604404-238-1234 (outside U.S.)
- IBM Certified Designer - Cognos 10 BI Multidimensional Reports1133 Westchester Avenue White Plains, NY 10604404-238-1234 (outside U.S.)
- IBM Certified Developer - Cognos 10 BI Metadata Models1133 Westchester Avenue White Plains, NY 10604404-238-1234 (outside U.S.)
- IBM Certified Developer - Cognos 10 BI OLAP Models1133 Westchester Avenue White Plains, NY 10604404-238-1234 (outside U.S.)
- IBM Certified Developer - Cognos 10 BI Scorecards1133 Westchester Avenue White Plains, NY 10604404-238-1234 (outside U.S.)
- IBM Certified Developer - Cognos Real-time Monitoring1133 Westchester Avenue White Plains, NY 10604404-238-1234 (outside U.S.)
- IBM Certified Solution Expert - Cognos BI1133 Westchester Avenue White Plains, NY 10604404-238-1234 (outside U.S.)
- IBM Certified Administrator - Cognos TM1 10.11133 Westchester Avenue White Plains, NY 10604404-238-1234 (outside U.S.)
- IBM Certified Advanced Solution Expert - Cognos TM11133 Westchester Avenue White Plains, NY 10604404-238-1234 (outside U.S.)
- IBM Certified Developer - Cognos 10 Controller1133 Westchester Avenue White Plains, NY 10604404-238-1234 (outside U.S.)
- IBM Certified Developer - Cognos Financial Statement Reporting1133 Westchester Avenue White Plains, NY 10604404-238-1234 (outside U.S.)
- IBM Certified Developer - Cognos TM1 10.11133 Westchester Avenue White Plains, NY 10604404-238-1234 (outside U.S.)
- IBM Certified Solution Designer - Cognos 10 Planning1133 Westchester Avenue White Plains, NY 10604404-238-1234 (outside U.S.)
- IBM Certified Specialist - Cognos 8 Controller1133 Westchester Avenue White Plains, NY 10604404-238-1234 (outside U.S.)
- IBM Certified Specialist - Cognos TM1 10.1 Data Analysis1133 Westchester Avenue White Plains, NY 10604404-238-1234 (outside U.S.)
- IBM Certified Solution Designer - Sterling Order Management V9.21133 Westchester Avenue White Plains, NY 10604404-238-1234 (outside U.S.)
- IBM Certified Deployment Professional - Sterling Order Management V9.11133 Westchester Avenue White Plains, NY 10604404-238-1234 (outside U.S.)
- IBM Certified Solution Implementer - Sterling B2B Integrator V5.21133 Westchester Avenue White Plains, NY 10604404-238-1234 (outside U.S.)
- IBM Certified Specialist - Cognos ICM Essentials1133 Westchester Avenue White Plains, NY 10604404-238-1234 (outside U.S.)
- Microsoft Dynamics AX 2012 Lean ManufacturingOne Microsoft Way, Redmond, WA 98052-6399
- Microsoft Dynamics AX 2012 R2 ProjectOne Microsoft Way, Redmond, WA 98052-6399
- Managing Microsoft Dynamics ImplementationsOne Microsoft Way, Redmond, WA 98052-6399
- Microsoft Dynamics C5 2012 Application ConsultantOne Microsoft Way, Redmond, WA 98052-6399
- Microsoft Dynamics GP 2013 Installation & ConfigurationOne Microsoft Way, Redmond, WA 98052-6399
- IBM Certified Specialist - Cognos Disclosure Management1133 Westchester Avenue White Plains, NY 10604404-238-1234 (outside U.S.)
- IBM Certified Solution Expert - Cognos BI1133 Westchester Avenue White Plains, NY 10604404-238-1234 (outside U.S.)
- IBM Certified Deployment Professional - Emptoris Contract Management V101133 Westchester Avenue White Plains, NY 10604404-238-1234 (outside U.S.)
- IBM Certified Business Analyst - Tealeaf Customer Experience Management V8.71133 Westchester Avenue White Plains, NY 10604404-238-1234 (outside U.S.)
- Certified Management Accountant10 Paragon Drive, Montvale, NJ 07645-1718201-573-9000
- Business Analyst Certification15619 Premiere Drive, Suite 101 Tampa, FL 33624
- Certified Form Systems Professional319 SW Washington, Ste. 710, Portland, OR 96204-2618
- Value Methodology Practitioner136 South Keowee Street, Dayton, OH 45402
- Professional Certified in Materials Handling8720 Red Oak Boulevard, Suite 201, Charlotte, NC 28217
- Certified Scheduling Technician209 Prairie Avenue, Suite 100, Morgantown, WV 26501304-296-8444
- Certified Management Consultant2025 M Street, NW, Suite 800, Washington, DC 20036-33098002212557
- Certified Turnaround ProfessionalNortheastern University, College of Business Administration, 413 Hayden Hall, 360 Huntington Avenue, Boston, MA 02115
- Project+1815 S. Meyers Road Suite 300 Oakbrook Terrace, IL 60181-5228
- Certified Associate in Project Management4 Campus Blvd., Newtown Square, PA 19073-3299
- Certification of Achievement-Alliance Management250 First Avenue, Suite 300 Needham, MA 02494
- Certified Strategic Alliance Professional250 First Avenue, Suite 300 Needham, MA 02494
- Associate Business Continuity Professional
- Strategic Planning Associate
- Associate in Management720 Providence Road, PO Box 3016, Malvern, PA 19335-0716
- Strategic Meeting Management Certification123 North Pitt Street Alexandria, VA 22314
- Certified Human Resource Analyst1670-F East Cheyenne Mountain Blvd, Suite 293 Colorado Springs, CO 80906-4002
Licensing

Related Programs

Clicking on the Degree programs in the list below will take you away from the Careers page.
As part of the nationally recognized JMU College of Business, the economics major fosters an understanding and appreciation of economic forms of explanation and their relationships to other social sciences. The major will provide students with an intellectual foundation for the appreciation and understanding of economic theory and policy that stresses the importance of imaginative thinking, free inquiry and the pursuit of life-long learning. In this way, the program prepares students with the economic literacy necessary to cope with the challenges inherent in a world of accelerating change.
Economics majors are generally educated students, who go on to develop their analytical, investigative and research skills. With this major, students will use their understanding of economics relationships and markets to work for manufacturing firms, financial services firms, consulting firms, the health care industries, government agencies and nonprofit organizations. Economists with strong statistical backgrounds conduct research, analyze data and develop forecasts. Students with a good background in this field are competitive in the job market.
Management skills are broadly applicable and our graduates go on to a wide range of professions in both the public and private sector. The major is also designed to help those thinking of starting their own business or aiding a family business. Finally, many students find the broad business training of the management major a helpful foundation for future graduate study.
The curriculum is designed for persons who seek employment in the accounting field or for those presently in accounting who wish to increase their knowledge and update their skills. Job opportunities include accounting trainee, accounting technician, junior accountant, and accountant.
This degree is excellent for those interested in the organization and reporting of financial data. Upon completion of the program, students can take an additional three courses for the Accounting Career Studies Certificate, and then are eligible to proceed to the CPA exam, if other education requirements are satisfied. Contact the Virginia Board of Accountancy for all education requirements.
The curriculum is designed for individuals who seek employment in business management or for those presently in management who are seeking promotion. Job opportunities include administrative assistant, management trainee, department head, branch manager, office manager, manager of small business, and supervisor.
This curriculum is designed for individuals who plan to seek employment in contract management positions and for those presently in contract management positions who seek career advancement. The program is designed to create opportunities for positions in contract management for both government agencies and private industry. Instruction includes both the theoretical concepts and the practical applications needed for future success in the contract management field. This will provide a greater understanding of acquisition, life cycle management, and contracting processes. Job opportunities include project manager, procurement analyst, contract administrator, contract specialist, contract negotiator, contract price analyst, and contract termination specialist.
This curriculum is designed for individuals who plan to transfer to a four-year college or university to complete a baccalaureate degree program in business administration with a major in accounting, business management, decision science and management, information systems, finance, marketing, etc.
This powerful, marketable credential is a point of entry into the paralegal profession or law school. Study with the nation's leading legal experts in the nation's capital at GW's Alexandria Education Center. The B.P.S. in Paralegal Studies is an ABA-approved, 60-credit bachelor's degree completion program.
If you are transferring courses from other than Northern Virginia Community College, please contact GWCPS Admission Specialist Thanh Tran at tntran2@gwu.edu .
The certificate programs provide course work that gives students the skills to sit for one or more certification exams administered by the Accreditation Council for Accountancy and Taxation (ACAT).
Students planning to pursue a B.S. in Business Administration from a four-year college/university are advised to pursue TCC's general A.S. degree in Business Administration (plan code 213).
The management/entrepreneurship concentration empowers students to develop an entrepreneurial mindset and complementary skill set needed to provide creative solutions for new ventures and existing organizations. Students gain knowledge of entrepreneurial and design concepts useful for questioning assumptions, exploring alternatives and developing creative solutions.
The management/international management concentration allows students to pursue an interest in the global nature of today's business world. A variety of opportunities for international study within and outside the university are available. Students in the management/international management concentration are encouraged to enrich their learning experience by pursuing a minor in international studies or foreign language, studying abroad or taking approved courses outside the School of Business.
The management/business administration concentration provides students with a broad-based study of management and other business disciplines. The course options in the curriculum give students flexibility in developing a program of study that can lead to a variety of entry-level positions in private and public organizations.
Jobs
