Career Details
Career Details
Back to top

Career Details

13-1161.00 - Market Research Analysts and Marketing Specialists


Research conditions in local, regional, national, or online markets. Gather information to determine potential sales of a product or service, or plan a marketing or advertising campaign. May gather information on competitors, prices, sales, and methods of marketing and distribution. May employ search marketing tactics, analyze web metrics, and develop recommendations to increase search engine ranking and visibility to target markets.


Key Facts
Expand or Shrink Accordion
Bright Outlook
1
Career Details
Green Job
Career Details
Current Employment
495,500
Estimate
Forecasted Employment
587,800
Estimate
Change in Employment
+92,300
Estimate
Change in Employment %
+18.6%
Estimate
Tasks
Expand or Shrink Accordion
Tasks
The tasks listed below can be performed to prepare you for a career in this field.
Core
  • Collect and analyze data on customer demographics, preferences, needs, and buying habits to identify potential markets and factors affecting product demand.
  • Prepare reports of findings, illustrating data graphically and translating complex findings into written text.
  • Measure and assess customer and employee satisfaction.
  • Forecast and track marketing and sales trends, analyzing collected data.
  • Seek and provide information to help companies determine their position in the marketplace.
  • Measure the effectiveness of marketing, advertising, and communications programs and strategies.
  • Conduct research on consumer opinions and marketing strategies, collaborating with marketing professionals, statisticians, pollsters, and other professionals.
  • Attend staff conferences to provide management with information and proposals concerning the promotion, distribution, design, and pricing of company products or services.
  • Gather data on competitors and analyze their prices, sales, and method of marketing and distribution.
  • Monitor industry statistics and follow trends in trade literature.
  • Devise and evaluate methods and procedures for collecting data, such as surveys, opinion polls, or questionnaires, or arrange to obtain existing data.
  • Develop and implement procedures for identifying advertising needs.
  • Direct trained survey interviewers.
All data sourced from US Department of Labor, Employment & Training Administration O*Net Database.
Knowledge
Expand or Shrink Accordion
Knowledge

The items listed below are organized into sections that contain knowledge useful for pursuing a career in this field. Each section also contains a "Percentage of Importance" statistic that shows how relevant an item is to the occupation.
 English Language
  • 86%
    Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
 Customer and Personal Service
  • 83%
    Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
 Sales and Marketing
  • 82%
    Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
 Mathematics
  • 81%
    Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
 Administration and Management
  • 75%
    Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
 Communications and Media
  • 70%
    Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
 Clerical
  • 68%
    Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
 Computers and Electronics
  • 65%
    Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
 Sociology and Anthropology
  • 64%
    Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.
 Psychology
  • 63%
    Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
 Economics and Accounting
  • 62%
    Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
 Education and Training
  • 55%
    Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
 Law and Government
  • 53%
    Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
 Personnel and Human Resources
  • 52%
    Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
 Geography
  • 52%
    Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.
All data sourced from US Department of Labor, Employment & Training Administration O*Net Database.
Tools
Expand or Shrink Accordion
Tools
The tools listed below include machines, equipment, tools, and software that is useful for individuals who are interested in this career.
 Computers
  • Notebook computers
  • Personal digital assistants PDA
  • Desktop computers
  • Personal computers
  • Tablet computers
All data sourced from US Department of Labor, Employment & Training Administration O*Net Database.
Technology
Expand or Shrink Accordion
Technology
The technologies listed below include machines, equipment, tools, and software that is useful for individuals who are interested in this career.
 Business function specific software
  • 37Signals Basecamp
  • ClassApps SelectSurveyASP
  • Microsoft ProjectHOT
  • Microsoft SharePointHOT
  • Perseus SurveySolutions
  • Slack
  • Digivey software (expert system feature)
  • Google DriveHOT
  • Microsoft OfficeHOT
  • Google AdWordsHOT
  • HubSpot softwareHOT
  • Marketo Marketing AutomationHOT
 Finance accounting and enterprise resource planning ERP software
  • Aprimo MarketingHOT
  • Microsoft DynamicsHOT
  • NetSuite ERPHOT
  • Oracle HyperionHOT
  • Oracle PeopleSoftHOT
  • SAPHOT
  • SAP Business ObjectsHOT
  • Delphi Technology
  • Financial planning software
 Content authoring and editing software
  • Adobe Systems Adobe Creative CloudHOT
  • Adobe Systems Adobe Fireworks
  • Adobe Systems Adobe Flash
  • Adobe Systems Adobe IllustratorHOT
  • Adobe Systems Adobe PhotoshopHOT
  • Microsoft VisioHOT
  • SmugMug FlickrHOT
  • Thomson Dialog
  • Adobe Systems Adobe AfterEffectsHOT
  • Apple Final Cut Pro
  • Loom
  • WeVideo
  • YouTubeHOT
  • 3M Post-it App
  • Evernote
  • Google DocsHOT
  • Microsoft WordHOT
  • Word processing software
  • Apple Keynote
  • Google Slides
  • Microsoft PowerPointHOT
  • Presentation software
  • Adobe Systems Adobe Dreamweaver
  • Adobe Systems Adobe Flash Player
  • FacebookHOT
  • LinkedInHOT
  • Social media sitesHOT
  • Microsoft ExcelHOT
  • Adobe Systems Adobe InDesignHOT
  • LogiXML Ad-HOC
  • Microsoft Publisher
  • Sawtooth SSI Web
 Content management software
  • Adxstudio, for Microsoft
  • Adobe Systems Adobe AcrobatHOT
  • Dropbox
 Data management and query software
  • Map Maker
  • Blackbaud The Raiser's Edge
  • Galilee Enterprise TargetPro
  • Insightful Corporation Confirmit
  • Oracle Eloqua
  • Sage ACT!
  • Salesforce softwareHOT
  • TechExcel ServiceWise
  • Vantage MCIF
  • Apache HadoopHOT
  • Apache HiveHOT
  • Apache PigHOT
  • Teradata DatabaseHOT
  • SAP Crystal ReportsHOT
  • Airtable
  • Amazon RedshiftHOT
  • Data entry softwareHOT
  • FileMaker Pro
  • GMI NET-MR
  • Geographic information system GIS marketing software
  • IBM IMS
  • Intellimed
  • Microsoft AccessHOT
  • Microsoft SQL ServerHOT
  • MySQLHOT
  • Structured query language SQLHOT
  • TranspoLink BidLeads
  • WorldAPP KeySurvey Suite
  • Cytel Software XLMiner
  • Google AnalyticsHOT
  • IBM Intelligent Miner
  • NCR Teradata Warehouse Miner
  • Oracle Darwin
  • Factiva
  • FedBizOps
  • LexisNexis
  • Medstat/INFORUM
  • Mintel Reports
  • Neoforma Healthcare Products Information Services HPIS Market Intelligence
  • Thomson Financial Investext
  • Verispan Patient Parameters
  • Walmart Retail Link
  • IBM Cognos ImpromptuHOT
  • MicroStrategyHOT
  • Oracle Business Intelligence Enterprise EditionHOT
  • Qlik Tech QlikViewHOT
  • TableauHOT
 Development software
  • Adobe Systems Adobe ActionScript
  • Microsoft Visual BasicHOT
  • Microsoft Visual Basic for Applications VBAHOT
  • RHOT
  • Cascading Style Sheets CSSHOT
  • DrupalHOT
  • Dynamic hypertext markup language DHTML
  • Extensible HyperText Markup Language XHTML
  • Hypertext markup language HTMLHOT
  • JavaScriptHOT
  • PHP: Hypertext PreprocessorHOT
 Industry specific software
  • AcaStat Software
  • Adaptive conjoint analysis ACA software
  • AndersonBell Abstat
  • Cytel LogXact
  • Data analysis software
  • GLOBE Claritas
  • IBM SPSS StatisticsHOT
  • Insightful S-PLUS
  • MinitabHOT
  • Palisade StatTools
  • Provalis Research Simstat
  • SASHOT
  • Sawtooth Choice-Base Conjoint CBS
  • Sawtooth Composite Product Mapping CPM
  • StatPac
  • StataCorp Stata
  • Survey software
  • TNS MarketWhys
  • TNS Miriad
  • The MathWorks MATLABHOT
  • UNISTAT Statistical Package
  • WinCross
  • Digivey software (point of sale feature)
 Operating environment software
  • Apple macOSHOT
  • Red Hat Enterprise LinuxHOT
 Information exchange software
  • IBM NotesHOT
  • Microsoft OutlookHOT
  • LogMeIn GoToMeeting
  • Zoom
  • LogMeIn GoToWebinar
  • GroupMe
  • ESRI ArcGIS softwareHOT
All data sourced from US Department of Labor, Employment & Training Administration O*Net Database.
Certifications
Expand or Shrink Accordion
Certifications
The certifications listed below are useful to pursue if you are interested in a career in this field.
 Specialty
 Advanced
 Product/Equipment
  • IBM Certified Application Developer - WebSphere ILOG JRules V7.0
    1133 Westchester Avenue White Plains, NY 10604404-238-1234 (outside U.S.)

  • IBM Certified Application Developer - WebSphere ILOG JRules BRMS V7.1
    1133 Westchester Avenue White Plains, NY 10604404-238-1234 (outside U.S.)

  • Functional Application in Microsoft Dynamics Marketing
    One Microsoft Way, Redmond, WA 98052-6399

  • Oracle E-Business Suite (EBS) R12 Project Essentials
    500 Oracle Parkway, Redwood Shores, CA 94065800-833-3536

  • IBM Certified Specialist - Content Analytics and Search V2.2
    1133 Westchester Avenue White Plains, NY 10604404-238-1234 (outside U.S.)

 Core
All data sourced from US Department of Labor, Employment & Training Administration O*Net Database.
Licensing
Expand or Shrink Accordion
Licensing
The licensing information below is organized into sections and is useful for pursuing if you are interested in a career in this field.
No specific licensing information is listed for this occupation in the area you have selected.
All data sourced from US Department of Labor, Employment & Training Administration O*Net Database.
Related Programs
Expand or Shrink Accordion
Programs related to this career, offered by participating institution(s), are listed below.

Clicking on the Degree programs in the list below will take you away from the Careers page.
INSTITUTION
PROGRAMS
Brightpoint Community College
Eastern Mennonite University
Eastern Shore Community College
Germanna Community College
J Sargeant Reynolds Community College
James Madison University
Laurel Ridge Community College
Mary Baldwin University
Northern Virginia Community College
Old Dominion University
Paul D. Camp Community College
Radford University
Rappahannock Community College
Richard Bland College
Roanoke College
Southside Virginia Community College
The University of Virginia's College at Wise
Tidewater Community College
Virginia Commonwealth University
Virginia Highlands Community College
Virginia Peninsula Community College
Virginia Western Community College
Wytheville Community College
Jobs
Expand or Shrink Accordion
Jobs related to this career may be found on Indeed.com or on the Google Job Search page.