Career Details
11-3121.00 - Human Resources Managers
Plan, direct, or coordinate human resources activities and staff of an organization.
Key Facts

Tasks

Core
- Administer compensation, benefits, and performance management systems, and safety and recreation programs.
- Identify staff vacancies and recruit, interview, and select applicants.
- Allocate human resources, ensuring appropriate matches between personnel.
- Provide current and prospective employees with information about policies, job duties, working conditions, wages, opportunities for promotion, and employee benefits.
- Perform difficult staffing duties, including dealing with understaffing, refereeing disputes, firing employees, and administering disciplinary procedures.
- Advise managers on organizational policy matters, such as equal employment opportunity and sexual harassment, and recommend needed changes.
- Analyze and modify compensation and benefits policies to establish competitive programs and ensure compliance with legal requirements.
- Plan and conduct new employee orientation to foster positive attitude toward organizational objectives.
- Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
- Plan, direct, supervise, and coordinate work activities of subordinates and staff relating to employment, compensation, labor relations, and employee relations.
- Analyze training needs to design employee development, language training, and health and safety programs.
- Maintain records and compile statistical reports concerning personnel-related data such as hires, transfers, performance appraisals, and absenteeism rates.
- Analyze statistical data and reports to identify and determine causes of personnel problems and develop recommendations for improvement of organization's personnel policies and practices.
- Plan, organize, direct, control, or coordinate the personnel, training, or labor relations activities of an organization.
- Conduct exit interviews to identify reasons for employee termination.
- Investigate and report on industrial accidents for insurance carriers.
- Represent organization at personnel-related hearings and investigations.
- Negotiate bargaining agreements and help interpret labor contracts.
- Prepare personnel forecast to project employment needs.
- Prepare and follow budgets for personnel operations.
- Develop, administer, and evaluate applicant tests.
- Oversee the evaluation, classification, and rating of occupations and job positions.
- Study legislation, arbitration decisions, and collective bargaining contracts to assess industry trends.
- Develop or administer special projects in areas such as pay equity, savings bond programs, day care, and employee awards.
Supplemental
- Provide terminated employees with outplacement or relocation assistance.
- Contract with vendors to provide employee services, such as food service, transportation, or relocation service.
Knowledge

- 98%Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
- 92%Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
- 84%Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- 82%Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
- 79%Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
- 78%Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- 65%Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
- 59%Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
- 59%Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
- 57%Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
- 56%Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.
- 54%Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
- 53%Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
- 52%Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
- 52%Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
Tools

- Audio recording equipment
- Desktop computers
- Notebook computers
- Personal computers
- Scanners
Technology

- AASoftTech Web Organization Chart
- FacebookHOT
- IBM Lotus 1-2-3
- LinkedInHOT
- Mentimeter
- Microsoft ExcelHOT
- Microsoft PowerPointHOT
- Microsoft Publisher
- Microsoft VisioHOT
- Microsoft WordHOT
- Nuvosoft Rwiz
- Social media sitesHOT
- YouTubeHOT
- AccountantsWorld Payroll Relief
- ADP ezLaborManager
- ADP Pay eXpert
- Data Management TimeClock Plus
- Deltek VisionHOT
- Exact Software Macola ES Labor Performance
- Infor ERP SyteLineHOT
- Infotronics Attendance Enterprise
- Intuit QuickBooksHOT
- iSystems Evolution Payroll and Tax Management
- Jantek Electronics Jupiter Time & Attendance
- Kronos Enterprise Workforce ManagementHOT
- Kronos Workforce Timekeeper
- Microsoft DynamicsHOT
- Microsoft Dynamics GPHOT
- New World Systems Logos.NET
- Norchard Solutions Succession Wizard
- Oracle E-Business Suite Financials
- Oracle Fusion ApplicationsHOT
- Oracle PeopleSoftHOT
- Paylocity Web Pay
- Qqest TimeForce
- Sage 50 Accounting
- SAPHOT
- Soft Trac Microix Timesheet
- Stromberg Enterprise
- Tyler Technologies MUNISHOT
- ADP Enterprise HR
- ADP HR/Benefits Solution
- ADP HR/Profile
- ADP Workforce NowHOT
- AllNetic Working Time Tracker
- Applicant tracking software
- Arrow Electronics N/Compass
- Authoria Adviser
- Ceridian
- Corel WordPerfect
- Defense Travel System
- Fidelity HR/Payroll
- Halogen e360
- Halogen ePraisal
- Harpers Payroll Services HR la Carte
- Human resource information system HRIS
- Human resource management software HRMS
- Inception Technologies InfiniTime
- Infor SSA Human Capital Management
- interactive Personnel Electronic Records Management System iPERMS
- Lawson Human Resource Management
- Lawson Human Resources Suite
- Microsoft OfficeHOT
- Microsoft ProjectHOT
- Midrange Software XpertHire
- Oracle HRIS
- Oracle TaleoHOT
- Paychex
- Paycor payroll management
- People-Trak software
- peoplefluent Performance
- peoplefluent Recruiting
- Pereless Systems software
- QuestionMark
- Sage Abra HRMS
- Savitr RecruitX
- Standard Installation and Division Personnel Reporting System SIDPERS
- Taleo Enterprise Talent Management Suite
- Tesseract Benefits Manager
- Tesseract Human Resources Manager
- Total Officer Personnel Management Information System TOPMIS
- UCN inContact Workforce Management Software WFM
- Ultimate Software UltiPro Workplace
- Unicorn HRO Open4
- UniFocus Watson Human Resources Manager
- WhizLabs
- Atlas Business Solutions Staff Files
- Microsoft Office SharePoint Server MOSS
- PDF readers
- WinOcular
- Automation Centre Personnel Tracker
- Data entry softwareHOT
- IBM Cognos ImpromptuHOT
- Microsoft AccessHOT
- Oracle Business Intelligence Enterprise EditionHOT
- SAP BusinessObjects Crystal Reports
- IBM NotesHOT
- Microsoft OutlookHOT
- IBM SPSS StatisticsHOT
- Stratitec TimeIPS
- Nearpod
- Training software
- Web browser software
Certifications

- Oracle Fusion Human Capital Management 11g Talent Management Essentials500 Oracle Parkway, Redwood Shores, CA 94065800-833-3536
- Group Benefits Associate18700 W. Bluemound Rd., PO Box 69, Brookfield, WI 53008-0069
- Certified Worksite Wellness SpecialistPO Box 827, 1300 College Court Stevens Point, WI 54481
- Compensation Management Specialist18700 W. Bluemound Rd., PO Box 69, Brookfield, WI 53008-0069
- Certified Employee Retention Specialist3133 Mount Vernon Avenue, Alexandria, VA 22305
- Certified Specialist - Human Resources1617 Duke Street Alexandria, VA 22314
- Certified Temporary-Staffing Specialist3133 Mount Vernon Avenue, Alexandria, VA 22305
- Senior Professional in Human Resources - International1800 Duke Street, Alexandria, VA 223141-866-898.-724
- Human Resource Information ProfessionalPO Box 1086 Burlington, MA 01803800-804-3983
- Master Federal Career Coach/Trainer1665 Clover Circle Melbourne, FL 32925
- Master Federal Career Coach1665 Clover Circle Melbourne, FL 32925
- Master Career Director1665 Clover Circle Melbourne, FL 32925
- Certified Professional of Incentive Management1601 North Bond Street, Suite 303 Naperville, IL 60563
- Certified Worksite Wellness Program ManagerPO Box 827, 1300 College Court Stevens Point, WI 54481
- Career Management Professional618 Church St., Ste. 220 Nashville, TN 37219
- Physician Recruiting Consultants3133 Mount Vernon Avenue, Alexandria, VA 22305
- Career Management Fellow618 Church St., Ste. 220 Nashville, TN 37219
- Certified Outsourcing Executive2600 South Road, Poughkeepsie, NY 12601
- Associate Professional in Human Resources1800 Duke Street, Alexandria, VA 223141-866-898.-724
- Certified Professional - Human Resource1617 Duke Street Alexandria, VA 22314
- Global Professional in Human Resources1800 Duke Street, Alexandria, VA 223141-866-898.-724
- Certified Legal Manager175 East Hawthorn Parkway, Suite 325, Vernon Hills, IL 60061-1428
- Professional in Human Resources - International1800 Duke Street, Alexandria, VA 223141-866-898.-724
- Certified Human Resource Specialist5710 Mineral Point Road, Madison, WI 53701-0333
- Certified Workforce Development Professional810 First Street NE, Suite 525, Washington, DC 2002-4227
- Senior Professional in Human Resources1800 Duke Street, Alexandria, VA 223141-866-898.-724
- SAP Certified Application Professional - HCM Workforce Process Management with SAP ERP 6.0 EHP53999 West Chester Pike, Newtown Square, PA 19073888-227-1727
- Oracle Fusion Incentive Compensation 2014 Essentials500 Oracle Parkway, Redwood Shores, CA 94065800-833-3536
- Oracle Fusion HCM: Talent Management 2014 Certified Implementation Specialist500 Oracle Parkway, Redwood Shores, CA 94065800-833-3536
- Oracle Fusion Global Human Resources 2014 Essentials500 Oracle Parkway, Redwood Shores, CA 94065800-833-3536
- PeopleSoft Human Resources 9 Fundamentals500 Oracle Parkway, Redwood Shores, CA 94065800-833-3536
- Oracle Taleo Recruiting Cloud Service 2013 Essentials500 Oracle Parkway, Redwood Shores, CA 94065800-833-3536
- Oracle Utilities Mobile Workforce Management 2 Implementation Essentials500 Oracle Parkway, Redwood Shores, CA 94065800-833-3536
- Oracle Fusion Human Capital Management 11g Human Resources Essentials500 Oracle Parkway, Redwood Shores, CA 94065800-833-3536
- PeopleSoft Enterprise Certified Expert 9 Human Capital Management, Human Resources Consultant500 Oracle Parkway, Redwood Shores, CA 94065800-833-3536
- Oracle E-Business Suite (EBS) R12 Human Capital Management Essentials500 Oracle Parkway, Redwood Shores, CA 94065800-833-3536
- IBM Certified Associate - Kenexa BrassRing on Cloud1133 Westchester Avenue White Plains, NY 10604404-238-1234 (outside U.S.)
- SAP Certified Application Professional - HCM Talent Management with SAP ERP 6.0 EHP53999 West Chester Pike, Newtown Square, PA 19073888-227-1727
- SAP Certified Application Associate - SAP HCM Cloud Employee Central3999 West Chester Pike, Newtown Square, PA 19073888-227-1727
- SAP Certified Application Associate - Human Capital Management with SAP ERP 6.0 EhP63999 West Chester Pike, Newtown Square, PA 19073888-227-1727
- SAP Certified Application Associate - SAP HCM with ERP 6.0 EHP73999 West Chester Pike, Newtown Square, PA 19073888-227-1727
- SAP Certified Application Associate - Human Capital Management with SAP ERP 6.0 EHP53999 West Chester Pike, Newtown Square, PA 19073888-227-1727
- Certified Human Resource Analyst1670-F East Cheyenne Mountain Blvd, Suite 293 Colorado Springs, CO 80906-4002
- Certified Sales Compensation Professional14040 N. Northsight Blvd.,Scottsdale, AZ 85260
- Work-Life Certified Professional14040 N. Northsight Blvd.,Scottsdale, AZ 85260
- Certified Compensation Professional14040 N. Northsight Blvd.,Scottsdale, AZ 85260
- Certified Worksite Wellness Program ManagerPO Box 827, 1300 College Court Stevens Point, WI 54481
- Certified Worksite Wellness SpecialistPO Box 827, 1300 College Court Stevens Point, WI 54481
- Certified Executive Compensation Professional14040 N. Northsight Blvd.,Scottsdale, AZ 85260
- Incentive Professional1601 North Bond Street, Suite 303 Naperville, IL 60563
- Human Resources Business Professional1800 Duke Street, Alexandria, VA 223141-866-898.-724
- Certified Employee Assistance Professional2101 Wilson Blvd., Suite 500, Arlington, VA 22201
- Certified Cyber-Crime Expert3140 Gold Camp Drive Suite 70 Rancho Cordova, CA 95670800-968-8648
- Work-Life Certified Professional14040 N. Northsight Blvd., Scottsdale, AZ 85260480-951-9191
- Certified Personnel Consultant3133 Mount Vernon Avenue, Alexandria, VA 22305
- Certified Relocation Professional1720 N Street NW, Washington, DC 20036
Licensing

Related Programs

Clicking on the Degree programs in the list below will take you away from the Careers page.
The School of Accounting enjoys a national reputation for excellence in accounting education and is viewed as a prime recruiting school by accounting employers throughout the mid-Atlantic region. The school offers a Bachelor of Business Administration (B.B.A.) degree and a Master of Science in Accounting (M.S.A.). Most students choose to receive both degrees and thereby satisfy the 150 semester hours of education required in most states to be eligible to sit for the CPA exam.
Several features of the accounting program are distinctive:
- Outstanding employment opportunities.
- A post-graduation CPA exam review course offered on campus.
- Opportunities for internships.
The B.B.A. degree with a major in finance requires a minimum of 120 credit hours of undergraduate course work. Fifty percent of this work, or 60 credit hours, must be taken outside of the College of Business. In counting the 60 credit hours of non-business courses, students may include all hours taken in General Education, up to a total of nine hours in economics (ECON courses must be counted as economics), and three hours of COB 191. Business Analytics I. The remaining hours, to bring the total to 60, must be taken from any department outside the College of Business. Students should carefully select these non-business electives to help them gain additional knowledge and expertise for their careers and personal lives.
Students enrolled at James Madison University who wish to change their major to finance should go to the Student Center in MyMadison to submit a request. Students must be in good academic standing to change their major to finance and, if they have taken any FIN prefix courses at the time of the change request, must meet the prerequisites for the required courses in the finance major.
Students who plan to major in finance and earn a score on the Math Placement Exam sufficient for placement into MATH 235 are strongly encouraged to enroll in MATH 235.
Required major courses provide finance majors with a foundation in financial management, investments and institutions. Electives within the major permit students to obtain an additional emphasis and explore other areas within the field of finance.
The international business major is part of the nationally recognized JMU College of Business. Most business, government, and not-for-profit enterprises operate today in a global environment. Success is more certain for those who are aware of events and cultures outside of their own. The program's goal is to equip students with the ability to work comfortably in multiple areas of the global marketplace through interdisciplinary study. International business majors take specialized courses in all the business disciplines (e.g. international accounting, international marketing) as well as courses in a foreign language.
To ensure success, competency in a second language and thorough exposure to a chosen second culture are graduation requirements. In addition, study abroad or a one semester international internship is required and must be integrated into the student's schedule. The requirements of the major are designed to allow students to choose an optional concentration in finance or marketing, and some international business majors also declare a second major such as foreign language or another business area.
Management skills are broadly applicable and our graduates go on to a wide range of professions in both the public and private sector. The major is also designed to help those thinking of starting their own business or aiding a family business. Finally, many students find the broad business training of the management major a helpful foundation for future graduate study.
As part of the nationally recognized JMU College of Business, the marketing major prepares students to assume professional and leadership roles in the rapidly changing, technically-oriented and competitive world of marketing by helping students develop specialized skills in the management of customer relationships through the creation, communication and delivery of value to customers. The curriculum provides a solid foundation of the knowledge and skills needed to develop effective marketing efforts. The major offers a concentration in Professional Sales and an area of emphasis in Digital Marketing.
Students gain knowledge and experience through general education courses, the College of Business core curriculum, and the marketing major with various combinations of required and elective marketing courses. Marketing faculty and staff work with students in small classes and individually to help them build leadership and team skills. Strong connections are made between in-class study and the business world through experiential course projects, case studies, simulations, independent studies and internships.
Marketing majors conform to the general structure of the B.B.A. degree program. The B.B.A. degree in marketing requires a minimum of 120 credit hours of undergraduate course work.
As part of the nationally recognized JMU College of Business, the economics major fosters an understanding and appreciation of economic forms of explanation and their relationships to other social sciences. The major will provide students with an intellectual foundation for the appreciation and understanding of economic theory and policy that stresses the importance of imaginative thinking, free inquiry and the pursuit of life-long learning. In this way, the program prepares students with the economic literacy necessary to cope with the challenges inherent in a world of accelerating change.
Economics majors are generally educated students, who go on to develop their analytical, investigative and research skills. With this major, students will use their understanding of economics relationships and markets to work for manufacturing firms, financial services firms, consulting firms, the health care industries, government agencies and nonprofit organizations. Economists with strong statistical backgrounds conduct research, analyze data and develop forecasts. Students with a good background in this field are competitive in the job market.
Purpose: This curriculum is designed for individuals who plan to transfer to a four-year college or university to complete a baccalaureate degree program in business administration with a major in accounting, business management, decision science and management, information systems, finance, marketing, etc.
A major in business offers students the opportunity to explore theories and concepts from accounting, business, and economics. Students study in an active learning environment and begin to understand and appreciate the complex nature of business organizations through applied economic theory. A major in business prepares students for a career in all business environments and provides an excellent foundation for graduate studies in such fields as business and law. The major in business requires a common core of courses plus one of three concentrations: Finance, Management, or Marketing. All courses in the core and in each concentration must be completed with a grade of C- or better.
A major in business offers students the opportunity to explore theories and concepts from accounting, business, and economics. Students study in an active learning environment and begin to understand and appreciate the complex nature of business organizations through applied economic theory. A major in business prepares students for a career in all business environments and provides an excellent foundation for graduate studies in such fields as business and law. The major in business requires a common core of courses plus one of three concentrations: Finance, Management, or Marketing. All courses in the core and in each concentration must be completed with a grade of C- or better.
The study of accounting at Randolph-Macon College provides students with the opportunity to become fluent in the language of business within the unique setting of a liberal arts education. Students study accounting in an active learning environment incorporating theories and concepts from the fields of accounting, business, and economics. They learn to understand and appreciate the complex nature of business organizations. A major in accounting prepares students for a career in all business environments and provides an excellent foundation for graduate studies in such fields as accounting, business, taxation, and law. All courses in the major and minor must be completed with a grade of C- or better.
A major in business offers students the opportunity to explore theories and concepts from accounting, business, and economics. Students study in an active learning environment and begin to understand and appreciate the complex nature of business organizations through applied economic theory. A major in business prepares students for a career in all business environments and provides an excellent foundation for graduate studies in such fields as business and law. The major in business requires a common core of courses plus one of three concentrations: Finance, Management, or Marketing. All courses in the core and in each concentration must be completed with a grade of C- or better.
Students with a baccalaureate degree who wish to pursue the Certified Public Accountant (CPA) examination may use specific course work toward fulfillment of accounting educational requirements. Some course work also meets federal government guidelines for those interested in qualifying for positions or promotions in the federal government. Students should consult an accounting instructor to determine the courses that meet the educational requirements.
The Associate of Applied Science (A.A.S.) degree provides students with a strong foundation in accounting and business, along with general education requirements, enabling students to seek entry-level employment in accounting. In addition, the course work prepares students for certification exams.
The certificate programs provide course work that gives students the skills to sit for one or more certification exams administered by the Accreditation Council for Accountancy and Taxation (ACAT).
Students completing the A.A.S. in Management have opportunities to transfer to four-year universities to pursue B.S. degrees in Business Administration, Management, and related areas. See https://www.tcc.edu/programs/transfer/transfer-agreements/ for agreements.
Courses required for the Business Administration degree are available on all four campuses.
Graduates of the maritime logistics program may enter or continue employment in the field of logistics management in maritime or traditional business environments.