Career Details
11-3051.01 - Quality Control Systems Managers
Plan, direct, or coordinate quality assurance programs. Formulate quality control policies and control quality of laboratory and production efforts.
Key Facts

Tasks

Core
- Stop production if serious product defects are present.
- Review statistical studies, technological advances, or regulatory standards and trends to stay abreast of issues in the field of quality control.
- Generate and maintain quality control operating budgets.
- Evaluate new testing and sampling methodologies or technologies to determine usefulness.
- Coordinate the selection and implementation of quality control equipment, such as inspection gauges.
- Collect and analyze production samples to evaluate quality.
- Verify that raw materials, purchased parts or components, in-process samples, and finished products meet established testing and inspection standards.
- Review quality documentation necessary for regulatory submissions and inspections.
- Review and update standard operating procedures or quality assurance manuals.
- Produce reports regarding nonconformance of products or processes, daily production quality, root cause analyses, or quality trends.
- Participate in the development of product specifications.
- Instruct vendors or contractors on quality guidelines, testing procedures, or ways to eliminate deficiencies.
- Identify quality problems or areas for improvement and recommend solutions.
- Instruct staff in quality control and analytical procedures.
- Identify critical points in the manufacturing process and specify sampling procedures to be used at these points.
- Document testing procedures, methodologies, or criteria.
- Direct the tracking of defects, test results, or other regularly reported quality control data.
- Create and implement inspection and testing criteria or procedures.
- Communicate quality control information to all relevant organizational departments, outside vendors, or contractors.
- Analyze quality control test results and provide feedback and interpretation to production management or staff.
- Oversee workers including supervisors, inspectors, or laboratory workers engaged in testing activities.
- Monitor performance of quality control systems to ensure effectiveness and efficiency.
- Direct product testing activities throughout production cycles.
Supplemental
- Review and approve quality plans submitted by contractors.
- Audit and inspect subcontractor facilities including external laboratories.
- Monitor development of new products to help identify possible problems for mass production.
- Confer with marketing and sales departments to define client requirements and expectations.
Knowledge

- 77%Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
- 75%Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
- 75%Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.
- 74%Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- 71%Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
- 71%Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- 70%Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
- 67%Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
- 64%Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
- 62%Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.
- 61%Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
- 58%Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
Tools

- Automated diluters
- Automated microplate ELISA readers
- Cellular assay equipment
- Computer inkjet printers
- Electrophoresis equipment
- Fourier transfer infrared FTIR spectrometers
- Infrared spectroscopic equipment
- Gas chromatography equipment
- Liquid chromatography equipment
- Handheld data collectors
- Laboratory analytical balances
- Laboratory moisture balances
- Laboratory benchtop centrifuges
- Laboratory extraction equipment
- Laptop computers
- Personal computers
- pH analyzers
- Titrators
Technology

- Abbot Informatics STARLIMS
- ASI DATAMYTE GageMetrics
- ASI DATAMYTE QDA
- ASIDATAMYTE DataMetrics
- CAMA Software Quality Collaboration By Design QCBD
- CEBOS MQ1 software
- Computing Solutions LabSoft LIMS
- Core Informatics Laboratory Information Management System LIMS
- EtQ Reliance
- Harrington Group HQMS
- Illumina Laboratory Information Management System LIMS
- Infinity QS ProFicient
- Lablite Laboratory Information Management Systems LIMS
- Laboratory Automated Quality Control Systems LAQC
- Labvantage Solutions LIMS
- MasterControl software
- MinitabHOT
- Pearson Education PHStat2
- PQ Systems CHARTrunner Lean
- PQ Systems GAGEpack
- PQ Systems MEASUREspy
- PQ Systems SQCpack
- Promium Element DataSystem LIMS
- Quality Systems International WinLIMS
- Sparta Systems TrackWise
- Statgraphics
- Systat Software Lisa.lims
- Thermo Fisher Scientific Laboratory Information Management Systems LIMS
- Vivaldi Software Vivaldi Quality Management
- Adobe Systems Adobe AcrobatHOT
- Atlassian JIRAHOT
- Data entry softwareHOT
- Harrington Group caWeb
- Microsoft AccessHOT
- Microsoft SQL ServerHOT
- Structured query language SQLHOT
- Eko
- Web browser software
- Extensible markup language XMLHOT
- Hewlett Packard LoadRunner
- Oracle JavaHOT
- SeleniumHOT
- LinuxHOT
- Microsoft ExcelHOT
- Microsoft PowerPointHOT
- Microsoft VisioHOT
- Microsoft WordHOT
- Microsoft OfficeHOT
- Microsoft ProjectHOT
- Microsoft OutlookHOT
Certifications

- Certified Pharmaceutical GMP ProfessionalP.O. Box 3005, Milwaukee, WI 53201-3005414-272-8575
- Certified Hazard Control Manager173 Tucker Road, Suite 202, Helena, Alabama 35080
- Certified Healthcare Safety Professional173 Tucker Road, Suite 202, Helena, Alabama 35080
- Certified Six Sigma BlackbeltP.O. Box 3005, Milwaukee, WI 53201-3005414-272-8575
- Master Quality Manager1670-F East Cheyenne Mountain Blvd, Suite 293 Colorado Springs, CO 80906-4002
- Emergency Police Dispatcher - Q Certification110 South Regent, Suite 800 Salt Lake City, UT 84111(800) 960-6236
- Emergency Fire Dispatch - Q Certification110 South Regent, Suite 800 Salt Lake City, UT 84111(800) 960-6236
- Emergency Medical Dispatch - Q Certification110 South Regent, Suite 800 Salt Lake City, UT 84111(800) 960-6236
- Certified Professional IACUC Administrator
- Certification for Institutional Review Board (IRB) Professionals
- Six Sigma Master Black Belt CertificationOne SME Drive Deerborn, MI 48121313-425-3000
- Six Sigma Green Belt CertificationOne SME Drive Deerborn, MI 48121313-425-3000
- Six Sigma Black Belt CertificationOne SME Drive Deerborn, MI 48121313-425-3000
- Certified Master Black BeltP.O. Box 3005, Milwaukee, WI 53201-3005414-272-8575
- Responsible Care Auditor247 Maitland Avenue, Altamonte Springs, Florida 32701-4201
- Certified Indoor Air Quality ManagerPO Box 2099, Glenview, IL 60025-6099
- Geometric Dimensioning & Tolerancing Professional - TechnologistThree Park Avenue, New York, NY 10016-5990973-882-1167
- Certified Quality System Manager4301 N. Fairfax Drive, Suite 301 Arlington, VA 22203-1633212-356-0660
- Certified Quality EngineerP.O. Box 3005, Milwaukee, WI 53201-3005414-272-8575
- Certified Reliability EngineerP.O. Box 3005, Milwaukee, WI 53201-3005414-272-8575
- Certified Manager of Quality/Organizational ExcellenceP.O. Box 3005, Milwaukee, WI 53201-3005414-272-8575
- HP ASE - Application Lifecycle Management Implementation v123000 Hanover Street, Palo Alto, CA 94304-1185
- HP ATP - Unified Functional Testing v123000 Hanover Street, Palo Alto, CA 94304-1185
- HP ATP - Application Lifecycle Management v123000 Hanover Street, Palo Alto, CA 94304-1185
- HP ASE - Unified Functional Testing v123000 Hanover Street, Palo Alto, CA 94304-1185
- SAP Certified Application Associate - Quality Management with SAP ERP 6.0 EHP53999 West Chester Pike, Newtown Square, PA 19073888-227-1727
- IBM Certified Associate Developer - Rational Integration Tester V81133 Westchester Avenue White Plains, NY 10604404-238-1234 (outside U.S.)
- IBM Certified Specialist - Rational Quality Manager V41133 Westchester Avenue White Plains, NY 10604404-238-1234 (outside U.S.)
- HP ASE - LoadRunner v123000 Hanover Street, Palo Alto, CA 94304-1185
- HP ATP - Application Lifecycle Management v123000 Hanover Street, Palo Alto, CA 94304-1185
- Oil Monitoring Analyst I840 Busse Highway, Park Ridge, IL 60068-2376
- Certified Professional in Healthcare Quality8735 W. Higgins Road , Suite 300, Chicago, IL 60631800.966.9392
Licensing

Related Programs

Clicking on the Degree programs in the list below will take you away from the Careers page.
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