Program Details

Associate of Applied Science - Administrative Support Technology

Associate of Applied Science

Tidewater Community College

The Associate of Applied Science (A.A.S.) degree in Administrative Support Technology provides students with an array of skills in preparation for work as administrative assistants, executive assistants or office managers in fields such as business, government, and education. Students may choose a cooperative education option in which they earn academic credit while gaining work experience at local sites.

Upon completion of these programs, graduates may enhance their knowledge base further with additional credentials such as Microsoft Office Certifications and Certified Administrative Professional (CAP) completion.

Outcomes

Students demonstrate proficiency in soft skills such as time management, business ethics, telephone etiquette, interpersonal skills, following directions and the ethics of social media.
Students demonstrate administrative skills such as scheduling, office management, record management, basic training, decision making, delegating, budgeting,personnel procedures, and meeting preparations.
Students demonstrate critical thinking and problem solving skills as an administrative assistant.
Students understand the importance of maintaining a professional image.

Program Overview & Guidance

Program Web Page

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External Link

Delivery Mode

In-Person

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Delivery Mode

Online

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Delivery Mode

Hybrid

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Program Guidance Element	What You Need to Know
Considerations for Selecting Degree	Yes, if you: are detail-oriented enjoy working with people work well in groups enjoy working with computers are interested in the medical field
Considerations When Selecting Courses	Create a schedule for all required courses, pay attention to prerequisites and when courses are offered, complete your first math and English courses in your first year Connect with an advisor at your community college and Tidewater Community College within your first year via College Connect
Program Requirements Beyond Specific Courses
Doing More With Your Degree
Program Successes & Highlights	Complete this program in as few as 4 semesters / 63 credits Learn an array of skills in preparation for work as an administrative assistant, executive assistant or office manager in fields such as business, health care and education. Students in this program can qualify to sit for exams from the International Association of Administrative Professionals and Microsoft. TCC had 7 graduates in 2020-21, 18 graduates in 2019-20, 13 graduates in 2018-19, 19 graduates in 2017-18, and 25 graduates in 2016-17 in the AAS program in Administrative Support Technology.

Related Programs & Certifications

Credential That Prepares You For This Program

Credential

Career Studies Certificate - Administrative Assistant

Link

Program Credit Requirements

What If I Have An Associate Degree Or Credit For Prior Learning?

Transfer Guidance Element	What You Need to Know
Associate Transfer Degree Completion	The student development requirement at TCC is waived for students who have completed an associate or baccalaureate degree from a regionally accredited institution. All other coursework is evaluated and transferred as applicable to your degree.
Completion of Associate Degree Concurrent with High School	TCC does not distinguish between students earning an associate degree while in high school or after high school graduation.
Credit for Prior Learning	TCC recognizes you have a wealth of skills and knowledge gained through life, work and community-based experiences. Credit for Prior Learning at TCC is academic credit awarded to students who successfully demonstrate college or university-level learning achieved through informal or experiential learning outside of the classroom. You can have your learning evaluated for academic credit, saving you time and money towards earning your degree. For more information: https://help.tcc.edu/s/topic/0TO1R000000gnrkWAA/credit-for-prior-learning
Did You Know That...	Completing your Associate transfer degree post-high school satisfies all lower division general education requirements and increases the chance of completing your bachelor's degree? Exceeding 3 years or 90 credits at your community college means you may have exhausted your financial aid at that college and have limited your future financial aid at: Tidewater Community College

College Level Information

Transfer Center

Visit our transfer site for more information

External Link

Transfer Admission Application

Transfer Students - Apply Here

External Link

Transfer Student Aid

Financial Aid for Transfer Students

External Link

Number of Transfer Students

3364

College Fit Guidance	What You Need to Know
Is This College Right For Me?	At TCC, we believe everyone should have access to a high quality, affordable education. With diverse programs designed for immediate job placement, smaller class sizes, top-rated faculty and modern campuses, TCC is an ideal environment for a life changing education, right here in your own backyard.
Transfer Student Catalog Year	Catalog year is determined when an academic plan is selected by the student.
First Year Student Catalog Year	Catalog year is determined by first semester of attendance.
Applying for Guaranteed Admissions	Completing the first two years of your degree at TCC can get you in the door - while saving you thousands on the cost of your education. We recommend that you start your transfer planning during your first semester at TCC. In addition to your regular academic advising, you should review the TCC guaranteed admissions agreements and the transfer guides for the college or university to which you would like to transfer. https://help.tcc.edu/s/article/Guaranteed-Transfer-Programs.

Where Can This Degree Transfer

This section displays degrees most closely related to this program and to which you may be able to transfer. So, you can use this list to find the next degree you can complete in your major. Please click the degree name to visit that program page.

Institution	Title	Degree	Award Name	Award Level	Delivery Mode
Paul D. Camp Community College	Associate of Applied Science in Administrative Support Tec	Associate	Associate of Applied Science	2-Year	In-Person
Southside Virginia Community College	Associate of Applied Science with a major in Administrative Support Technology	Associate	Associate of Applied Science	2-Year	In-Person, Hybrid, Online
Southside Virginia Community College	Associate of Applied Science with a major in Administrative Support Tech specializing in Medical Office Specialist	Associate	Associate of Applied Science	2-Year	In-Person, Hybrid, Online
Wytheville Community College	Associate of Applied Science Degree in Administrative Support Technology	Associate	Associate of Applied Science	2-Year	In-Person, Online, Hybrid
Bridgewater College	Business Administration Major - BA	Bachelor	Bachelor of Arts	4-Year	In-Person
Randolph-Macon College	Business - Finance (BA)	Bachelor	Bachelor of Arts	4-Year	In-Person
Randolph-Macon College	Business - Management (BA)	Bachelor	Bachelor of Arts	4-Year	In-Person
Randolph-Macon College	Business - Marketing (BA)	Bachelor	Bachelor of Arts	4-Year	In-Person
Eastern Shore Community College	Associate in Applied Science Degree in Business Management	Associate	Associate in Applied Science	2-Year	In-Person, Online, Hybrid
New River Community College	Associate of Applied Science in Administrative Support Technology	Associate	Associate of Applied Science	2-Year	In-Person, Online, Hybrid
Paul D. Camp Community College	Associate of Applied Science in Medical Office Administrative Assistant	Associate	Associate of Applied Science	2-Year	In-Person
Virginia Highlands Community College	Associate of Applied Science Degree in Administrative Support Technology Executive Admin Assistant	Associate	Associate of Applied Science	2-Year	Online
Virginia Western Community College	Associate of Applied Science Degree in Administrative Management Tech	Associate	Associate of Applied Science	2-Year	In-Person, Hybrid
Virginia Western Community College	Associate of Applied Science Degree in Administrative Management Technology-Medical Admin Management	Associate	Associate of Applied Science	2-Year	In-Person, Hybrid
Central Virginia Community College	AAS in Administrative Management Technology	Associate	Associate of Applied Science	2-Year	In-Person, Online
Central Virginia Community College	AAS in Administrative Management Technology with a Specialization in Medical Office	Associate	Associate of Applied Science	2-Year	In-Person, Online
Central Virginia Community College	AAS in Administrative Management Technology with a Specialization in Office Accounting	Associate	Associate of Applied Science	2-Year	In-Person, Online
Danville Community College	Associate of Applied Science in Administrative Support Technology - Medical Office Administration	Associate	Associate of Applied Science	2-Year	In-Person, Online, Hybrid
Danville Community College	Associate of Applied Science in Administrative Support Technology - General Office Specialization	Associate	Associate of Applied Science	2-Year	In-Person, Online, Hybrid
Danville Community College	Associate of Applied Science in Administrative Support Technology - Medical Office Coding	Associate	Associate of Applied Science	2-Year	In-Person, Online, Hybrid
Mountain Empire Community College	Associate of Applied Science Degree in Computer Software Specialist	Associate	Associate of Applied Science	2-Year	In-Person, Online, Hybrid
Mountain Empire Community College	Associate of Applied Science Degree in Administrative Support Technology	Associate	Associate of Applied Science	2-Year	In-Person, Online, Hybrid
Mountain Empire Community College	Associate of Applied Science Degree in Administrative Support Technology - Medical Office Specialist	Associate	Associate of Applied Science	2-Year	In-Person, Online, Hybrid
New River Community College	Associate of Applied Science in Administrative Support Technology-Medical Administrative Support Specialization	Associate	Associate of Applied Science	2-Year	In-Person, Online, Hybrid
New River Community College	Associate of Applied Science in Administrative Support Technology-Paralegal Administrative Support Specialization	Associate	Associate of Applied Science	2-Year	In-Person, Online, Hybrid
Patrick & Henry Community College	Associate of Applied Science in Administrative Support Technology	Associate	Associate of Applied Science	2-Year	In-Person, Online, Hybrid
Paul D. Camp Community College	Associate of Applied Science in Word/Information Process	Associate	Associate of Applied Science	2-Year	In-Person
Southwest Virginia Community College	Associates of Applied Science in Business Technology	Associate	Associates of Applied Science	2-Year	Online
Virginia Peninsula Community College	Associate of Applied Science in Administrative Support Technology	Associate	Associate of Applied Science	2-Year	In-Person, Online
Virginia Peninsula Community College	Associate of Applied Science in Administrative Support Technology/Medical Office Administration	Associate	Associate of Applied Science	2-Year	In-Person
Wytheville Community College	Associate of Applied Science Degree in AST with a Specialization in Health Information Management	Associate	Associate of Applied Science	2-Year	In-Person, Online, Hybrid
Wytheville Community College	Associate of Applied Science Degree in AST with a Specialization in Legal Assistant	Associate	Associate of Applied Science	2-Year	In-Person, Online, Hybrid

Careers Where This Degree Applies

O*Net Code	Name	Description	Parent
43-4151.00	Order Clerks	Receive and process incoming orders for materials, merchandise, classified ads, or services such as repairs, installations, or rental of facilities. Generally receives orders via mail, phone, fax, or other electronic means. Duties include informing customers of receipt, prices, shipping dates, and delays; preparing contracts; and handling complaints.	Office and Administrative Support Occupations
43-5011.00	Cargo and Freight Agents	Expedite and route movement of incoming and outgoing cargo and freight shipments in airline, train, and trucking terminals and shipping docks. Take orders from customers and arrange pickup of freight and cargo for delivery to loading platform. Prepare and examine bills of lading to determine shipping charges and tariffs.	Office and Administrative Support Occupations
43-5011.01	Freight Forwarders	Research rates, routings, or modes of transport for shipment of products. Maintain awareness of regulations affecting the international movement of cargo. Make arrangements for additional services, such as storage or inland transportation.	Office and Administrative Support Occupations
43-5061.00	Production, Planning, and Expediting Clerks	Coordinate and expedite the flow of work and materials within or between departments of an establishment according to production schedule. Duties include reviewing and distributing production, work, and shipment schedules; conferring with department supervisors to determine progress of work and completion dates; and compiling reports on progress of work, inventory levels, costs, and production problems.	Office and Administrative Support Occupations
43-4051.00	Customer Service Representatives	Interact with customers to provide basic or scripted information in response to routine inquiries about products and services. May handle and resolve general complaints. Excludes individuals whose duties are primarily installation, sales, repair, and technical support.	Office and Administrative Support Occupations
43-9021.00	Data Entry Keyers	Operate data entry device, such as keyboard or photo composing perforator. Duties may include verifying data and preparing materials for printing.	Office and Administrative Support Occupations
43-4161.00	Human Resources Assistants, Except Payroll and Timekeeping	Compile and keep personnel records. Record data for each employee, such as address, weekly earnings, absences, amount of sales or production, supervisory reports, and date of and reason for termination. May prepare reports for employment records, file employment records, or search employee files and furnish information to authorized persons.	Office and Administrative Support Occupations
43-5032.00	Dispatchers, Except Police, Fire, and Ambulance	Schedule and dispatch workers, work crews, equipment, or service vehicles for conveyance of materials, freight, or passengers, or for normal installation, service, or emergency repairs rendered outside the place of business. Duties may include using radio, telephone, or computer to transmit assignments and compiling statistics and reports on work progress.	Office and Administrative Support Occupations
43-6011.00	Executive Secretaries and Executive Administrative Assistants	Provide high-level administrative support by conducting research, preparing statistical reports, and handling information requests, as well as performing routine administrative functions such as preparing correspondence, receiving visitors, arranging conference calls, and scheduling meetings. May also train and supervise lower-level clerical staff.	Office and Administrative Support Occupations
43-1011.00	First-Line Supervisors of Office and Administrative Support Workers	Directly supervise and coordinate the activities of clerical and administrative support workers.	Office and Administrative Support Occupations
43-6014.00	Secretaries and Administrative Assistants, Except Legal, Medical, and Executive	Perform routine administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers.	Office and Administrative Support Occupations
13-1199.04	Business Continuity Planners	Develop, maintain, or implement business continuity and disaster recovery strategies and solutions, including risk assessments, business impact analyses, strategy selection, and documentation of business continuity and disaster recovery procedures. Plan, conduct, and debrief regular mock-disaster exercises to test the adequacy of existing plans and strategies, updating procedures and plans regularly. Act as a coordinator for continuity efforts after a disruption event.	Business and Financial Operations Occupations
13-1199.00	Business Operations Specialists, All Other	All business operations specialists not listed separately.	Business and Financial Operations Occupations
13-1199.06	Online Merchants	Conduct retail activities of businesses operating exclusively online. May perform duties such as preparing business strategies, buying merchandise, managing inventory, implementing marketing activities, fulfilling and shipping online orders, and balancing financial records.	Business and Financial Operations Occupations
13-1199.07	Security Management Specialists	Conduct security assessments for organizations, and design security systems and processes. May specialize in areas such as physical security or the safety of employees and facilities.	Business and Financial Operations Occupations
13-1199.05	Sustainability Specialists	Address organizational sustainability issues, such as waste stream management, green building practices, and green procurement plans.	Business and Financial Operations Occupations
43-4021.00	Correspondence Clerks	Compose letters or electronic correspondence in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, incorrect billings, or unsatisfactory services. Duties may include gathering data to formulate reply and preparing correspondence.	Office and Administrative Support Occupations
43-4071.00	File Clerks	File correspondence, cards, invoices, receipts, and other records in alphabetical or numerical order or according to the filing system used. Locate and remove material from file when requested.	Office and Administrative Support Occupations
43-9041.00	Insurance Claims and Policy Processing Clerks	Process new insurance policies, modifications to existing policies, and claims forms. Obtain information from policyholders to verify the accuracy and completeness of information on claims forms, applications and related documents, and company records. Update existing policies and company records to reflect changes requested by policyholders and insurance company representatives.	Office and Administrative Support Occupations
43-9061.00	Office Clerks, General	Perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring knowledge of office systems and procedures. Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, office machine operation, and filing.	Office and Administrative Support Occupations
43-3061.00	Procurement Clerks	Compile information and records to draw up purchase orders for procurement of materials and services.	Office and Administrative Support Occupations
43-9022.00	Word Processors and Typists	Use word processor, computer, or typewriter to type letters, reports, forms, or other material from rough draft, corrected copy, or voice recording. May perform other clerical duties as assigned.	Office and Administrative Support Occupations

Cost To Complete

This section provides you with a very high-level estimate of your costs and is purely intended as a guide. You should consult the institution via College Connect to get a more detailed estimate based on the totality of your circumstances. The selections below are based on information gathered from your Profile and the estimated costs are calculated based on the 63 credits remaining to be completed

Residence State

Delivery Mode

Service Member?

Service Status *

Branch

GI Bill (for Spouses/Dependants)

Disability Discharge

Residence City

Hours to Complete Degree *

Minimum Term of Active Duty

Please select the "Cumulative Months of Service" that determine your Post 9/11 GI Bill benefits.

Estimated Cost for the Associate of Applied Science - Administrative Support Technology at Tidewater Community College These costs are based on an estimated 4 semesters or 2 years remaining to complete this degree (assuming a full-time load of 16 hours per semester)
Category	Cost	Basis	Cost (To You)	Estimated Benefits	Net Cost	Notes
Tuition	$165	Per Credit	$10,395	$0	$10,395	Tuition is subject to change by action of the State Board for Community Colleges. Fees are payable with tuition and are charged on a per credit hour basis.
Fees
Institutional Fee	$7	Per Credit	$441	0	$441	Used to fund expenses related to campus parking including, but no limited to parking improvements, signage, parking lot repairs, lot security, and overall improvements. Up to a maximum of 15 credit hours per semester. Fees are payable with tuition and are charged on a per credit hour basis.
Student Activity Fee	$3	Per Credit	$189	0	$189	Used to fund various student activities and programs including, but not limited to honor societies, leadership training, community and cultural events, clubs, athletics, student publications, and learning assistance. Up to a maximum of 15 credit hours per semester. Fees are payable with tuition and are charged on a per credit hour basis.
Auxiliary Capital Fee	$20	Per Credit	$1,260	0	$1,260	Used to construct, maintain, and operate facilities for which state General Fund dollars are not permitted. Up to a maximum of 15 credit hours per semester. Fees are payable with tuition and are charged on a per credit hour basis.

*Please note that the above estimated costs do not include all Federal, State or other financial aid, grants, scholarships, etc. for which you may qualify. All such aid could substantially reduce these costs.

Other Financial Aid to Pay for College:

You may be eligible for additional financial aid from Federal, State, and Local sources. Military education benefits are not considered in determining eligibility for federal financial aid. Everyone is therefore encouraged to apply for federal financial aid by submitting the Free Application for Federal Student Aid (FAFSA), because many will qualify for additional educational funds like Pell Grants, worth over $5,500/yr.