Program Details
Career Studies Certificate in Medical Administrative Office Specialist
Career Studies CertificateEastern Shore Community College
This program is included in: G3
The Medical Administrative Office Specialist (MAOS) certificate program prepares individuals to work as front office staff in medical office settings. Upon completion of the program, students are eligible to take the National Center Competency Test (NCCT) for certification
Outcomes
Students will be able to: Demonstrate effective communication skills during the interview process and in all other interactions with patients and professionals. Demonstrate the ability to perform front office functions such as scheduling, communicating (with healthcare professionals, patients and third party payers). Handle medical records appropriately, to include the electronic medical record, HIPAA, and financial management, while maintaining compliance with state and federal regulations. Apply medical terminology appropriately in the work place. Apply legal and ethical standards within the medical office setting.
Program Overview & Guidance

Program Guidance Element | What You Need to Know |
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Considerations for Selecting Degree | The Medical Administrative Office Specialist (MAOS) certificate program prepares individuals to work as front office staff in medical office settings. Upon completion of the program, students are eligible to take the National Center Competency Test (NCCT) for certification |
Program Requirement Notes | Program Requirement Notes Students must complete the program within 3 years to be eligible for national certification. There is a limited time for the student to test for national certification following graduation. Students must apply and send all information to National Center for Competency Testing (NCCT) in order to sit for examination. NCCT information regarding testing and fees can be found at https://www.ncctinc.com/ Part-time students should consult their faculty advisors regarding appropriate course sequences |
Considerations When Selecting Courses |
The Medical Administrative Office Specialist (MAOS) certificate program prepares individuals to work as front office staff in medical office settings. Upon completion of the program, students are eligible to take the National Center for Competency Testing (NCCT) for certification.
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Program Requirements Beyond Specific Courses | 1. Students must complete the program within 3 years to be eligible for national certification. 2. There is a limited time for the student to test for national certification following graduation. 3. Students must apply and send all information to National Center for Competency Testing (NCCT) in order to sit for examination. 4. NCCT information regarding testing and fees can be found at https://www.ncctinc.com/ 5. Part-time students should consult their faculty advisors regarding appropriate course sequences. |
Doing More With Your Degree | |
Program Successes & Highlights |
Related Programs & Certifications

Program Credit Requirements

The table below provides the requirements to complete this program if you are not following a Transfer Guide. If you have an account and have created a Portfolio, the table includes the "Applied Credits" column. This column shows how the credits you earned based on the experiences you entered may be applied to satisfy these requirements. You can find schools where you can take courses that will transfer and apply to this degree using the Where Can I Find An Equivalent Course feature in the Transfer Tools menu.
A formal determination of credits awarded for your prior learning and their applicability to the degree requirements can only be made by the institution. The formal determination and resulting map may reflect higher or lower number of credits to be completed to achieve this program.
What If I Have An Associate Degree Or Credit For Prior Learning?

Transfer Guidance Element | What You Need to Know |
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Associate Transfer Degree Completion | Students must earn 25% of their credits at ESCC for an Associate degree from our institution. Students who transfer to ESCC with a completed Associate degree will be awarded SDV 100 and will have their transcript evaluated for other course transfer. Students who transfer to ESCC with a completed Bachelor degree from a U.S. college or university will be awarded SDV 100, ENG 111 and ENG 112. The transcript will be evaluated for other course transfer. |
Completion of Associate Degree Concurrent with High School | ESCC does not distinguish between students earning an associate degree concurrently, while in high school, or after high school graduation. |
Credit for Prior Learning | https://es.vccs.edu/admissions-aid/credits/request-credit-for-prior-learning/ |
Did You Know That... |
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College Level Information

College Fit Guidance | What You Need to Know |
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Is This College Right For Me? | YES! (Your Eastern Shore) is ESCC's culture of hospitality. YES! encourages students, teachers and staff to start from a positive perspective, develop personal YES!! visions and statements, and take proud ownership of the college and the Shore community. We invite you to discover your YES! at Your Eastern Shore Community College. |
Transfer Student Catalog Year | Catalog year determined by first semester of attendance |
First Year Student Catalog Year | The student's catalog year is determined by first semester of attendance. |
Applying for Guaranteed Admissions | We offer five transfer degrees with Guaranteed Admission Agreements with all public and many private four-year institutions.; https://www.vccs.edu/transfer-programs/ |
Where Can This Degree Transfer

Institution | Title | Degree | Award Name | Award Level | Delivery Mode |
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Careers Where This Degree Applies

O*Net Code | Name | Description | Parent |
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31-9099.02 | Endoscopy Technicians | Maintain a sterile field to provide support for physicians and nurses during endoscopy procedures. Prepare and maintain instruments and equipment. May obtain specimens. | Healthcare Support Occupations |
31-9099.00 | Healthcare Support Workers, All Other | All healthcare support workers not listed separately. | Healthcare Support Occupations |
31-9099.01 | Speech-Language Pathology Assistants | Assist speech-language pathologists in the assessment and treatment of speech, language, voice, and fluency disorders. Implement speech and language programs or activities as planned and directed by speech-language pathologists. Monitor the use of alternative communication devices and systems. | Healthcare Support Occupations |
Cost To Complete
