Career Details
Career Details
Back to top
Career Details
43-3071.00 - Tellers
43-3071.00 - Tellers
Receive and pay out money. Keep records of money and negotiable instruments involved in a financial institution's various transactions.
Key Facts

Bright Outlook
1
Career Details
Green Job
Career Details
Current Employment
520,500
Estimate
Forecasted Employment
480,500
Estimate
Change in Employment
-40,000
Estimate
Change in Employment %
-7.7%
Estimate
Tasks

Tasks
The tasks listed below can be performed to prepare you for a career in this field.
Core
- Balance currency, coin, and checks in cash drawers at ends of shifts and calculate daily transactions, using computers, calculators, or adding machines.
- Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.
- Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.
- Examine checks for endorsements and to verify other information, such as dates, bank names, identification of the persons receiving payments, and the legality of the documents.
- Enter customers' transactions into computers to record transactions and issue computer-generated receipts.
- Count currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank.
- Identify transaction mistakes when debits and credits do not balance.
- Prepare and verify cashier's checks.
- Arrange monies received in cash boxes and coin dispensers according to denomination.
- Process transactions, such as term deposits, retirement savings plan contributions, automated teller transactions, night deposits, and mail deposits.
- Receive mortgage, loan, or public utility bill payments, verifying payment dates and amounts due.
- Resolve problems or discrepancies concerning customers' accounts.
- Explain, promote, or sell products or services, such as travelers' checks, savings bonds, money orders, and cashier's checks, using computerized information about customers to tailor recommendations.
- Monitor bank vaults to ensure cash balances are correct.
- Order a supply of cash to meet daily needs.
- Sort and file deposit slips and checks.
- Receive and count daily inventories of cash, drafts, and travelers' checks.
- Carry out special services for customers, such as ordering bank cards and checks.
- Answer telephones and assist customers with their questions.
Supplemental
- Perform clerical tasks, such as typing, filing, and microfilm photography.
- Process and maintain records of customer loans.
- Count, verify, and post armored car deposits.
- Compute financial fees, interest, and service charges.
- Obtain and process information required for the provision of services, such as opening accounts, savings plans, and purchasing bonds.
- Compose, type, and mail customer statements and other correspondence related to issues such as discrepancies and outstanding unpaid items.
- Issue checks to bond owners in settlement of transactions.
- Inform customers about foreign currency regulations and compute transaction fees for currency exchanges.
- Quote unit exchange rates, following daily international rate sheets or computer displays.
- Prepare work schedules for staff.
All data sourced from US Department of Labor, Employment & Training Administration O*Net Database.
Knowledge

Knowledge
The items listed below are organized into sections that contain knowledge useful for pursuing a career in this field. Each section also contains a "Percentage of Importance" statistic that shows how relevant an item is to the occupation.
All data sourced from US Department of Labor, Employment & Training Administration O*Net Database.
Tools

Tools
The tools listed below include machines, equipment, tools, and software that is useful for individuals who are interested in this career.
All data sourced from US Department of Labor, Employment & Training Administration O*Net Database.
Technology

Technology
The technologies listed below include machines, equipment, tools, and software that is useful for individuals who are interested in this career.
All data sourced from US Department of Labor, Employment & Training Administration O*Net Database.
Certifications

Certifications
FastForward at Virginia's Community Colleges is a short-term training program for high-demand industries, like healthcare, information technology, and skilled trades and infrastructure, helping Virginians get the jobs and salaries they need. Our goal is to get you trained, help you earn your certification, and get you into a career that can support you and your family. Explore the latest training program offerings by visiting FastForward
The certifications listed below are useful to pursue if you are interested in a career in this field.
All data sourced from US Department of Labor, Employment & Training Administration O*Net Database.
Licensing

Licensing
The licensing information below is organized into sections and is useful for pursuing if you are interested in a career in this field.
No specific licensing information is listed for this occupation in the area you have selected.
All data sourced from US Department of Labor, Employment & Training Administration O*Net Database.