Program Details
Career Studies Certificate in Medical Office Assistant
Career Studies CertificateMountain Empire Community College
The Medical Receptionist Career Studies Certificate prepares individuals for entry-level responsibilities in the healthcare environment. Emphasis is placed on developing skills in basic document preparation - memos, letters, reports; creating and using spreadsheets, database reports, forms and queries, and presentations to be used in a healthcare setting. Using patient accounting software for patient record creation/maintenance, scheduling patients, and contemporary medical office procedures. Refine editing and proofreading skills.
Outcomes
Upon successful completion, students should be able to:
1. Demonstrate medical office procedures to include preparation of medical documents, records management, and patient scheduling.
2. Develop proficiency in basic creation and use of spreadsheets, database reports, presentations, and word processing documents used in the medical environment.
Program Overview & Guidance

| Program Guidance Element | What You Need to Know |
|---|---|
| Considerations for Selecting Degree | |
| Considerations When Selecting Courses |
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| Program Requirements Beyond Specific Courses | |
| Doing More With Your Degree | Medical office assistants keep healthcare operations on track by managing reception, check-in/out, scheduling, insurance and referrals, EHR updates, copays, patient calls/portals, and basic coding, billing, and prior authorizations. They work in primary and specialty practices, community health centers, urgent care/outpatient clinics, hospital outpatient areas, imaging/lab centers, behavioral-health/rehab, long-term care, and increasingly telehealth, billing/RCM firms, and insurance networks. Common titles: Medical (Administrative) Assistant, Medical Secretary, Patient Access/Services Rep, Front Desk Coordinator, Registrar, Scheduling Coordinator, Unit Secretary/HUC, Medical Records Specialist, Billing/Revenue Cycle Specialist, and Referral/Authorizations Coordinator. |
| Program Successes & Highlights |
Program Credit Requirements

What If I Have An Associate Degree Or Credit For Prior Learning?

| Transfer Guidance Element | What You Need to Know |
|---|---|
| Associate Transfer Degree Completion | The transfer education program, which includes freshman and sophomore courses in arts and sciences and pre-professional education, allows students to transfer into baccalaureate degree programs and four-year colleges and universities. |
Completion of Associate Degree Concurrent with High School | The transfer education program, which includes freshman and sophomore courses in arts and sciences and pre-professional education, allows students to transfer into baccalaureate degree programs and four-year colleges and universities. |
| Credit for Prior Learning | VCCS Policy 5.6.5.1 |
| Did You Know That... |
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College Level Information

| College Fit Guidance | What You Need to Know |
|---|---|
| Is This College Right For Me? | Mountain Empire Community College’s mission is to provide our region with accessible, quality higher education, workforce training, and community programs to ensure an educated population and globally competitive workforce. |
| Transfer Student Catalog Year | |
| First Year Student Catalog Year | The catalog year is based on the admission term that the student applies for. |
| Applying for Guaranteed Admissions |
Where Can This Degree Transfer

| Institution | Title | Degree | Award Name | Award Level | Delivery Mode |
|---|
Careers Where This Degree Applies

| O*Net Code | Name | Description | Parent |
|---|---|---|---|
| 31-9099.02 | Endoscopy Technicians | Maintain a sterile field to provide support for physicians and nurses during endoscopy procedures. Prepare and maintain instruments and equipment. May obtain specimens. | Healthcare Support Occupations |
| 31-9099.00 | Healthcare Support Workers, All Other | All healthcare support workers not listed separately. | Healthcare Support Occupations |
| 31-9099.01 | Speech-Language Pathology Assistants | Assist speech-language pathologists in the assessment and treatment of speech, language, voice, and fluency disorders. Implement speech and language programs or activities as planned and directed by speech-language pathologists. Monitor the use of alternative communication devices and systems. | Healthcare Support Occupations |
Cost To Complete

