Career Details
Career Details
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Career Details

39-9041.00 - Residential Advisors


Coordinate activities in resident facilities in secondary school and college dormitories, group homes, or similar establishments. Order supplies and determine need for maintenance, repairs, and furnishings. May maintain household records and assign rooms. May assist residents with problem solving or refer them to counseling resources.


Key Facts
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Bright Outlook
1
Career Details
Green Job
Career Details
Current Employment
103,700
Estimate
Forecasted Employment
117,900
Estimate
Change in Employment
+14,100
Estimate
Change in Employment %
+13.6%
Estimate
Tasks
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Tasks
The tasks listed below can be performed to prepare you for a career in this field.
Core
  • Enforce rules and regulations to ensure the smooth and orderly operation of dormitory programs.
  • Provide emergency first aid and summon medical assistance when necessary.
  • Mediate interpersonal problems between residents.
  • Administer, coordinate, or recommend disciplinary and corrective actions.
  • Communicate with other staff to resolve problems with individual students.
  • Counsel students in the handling of issues such as family, financial, and educational problems.
  • Make regular rounds to ensure that residents and areas are safe and secure.
  • Observe students to detect and report unusual behavior.
  • Determine the need for facility maintenance and repair, and notify appropriate personnel.
  • Collaborate with counselors to develop counseling programs that address the needs of individual students.
  • Develop program plans for individuals or assist in plan development.
  • Hold regular meetings with each assigned unit.
  • Provide requested information on students' progress and the development of case plans.
  • Confer with medical personnel to better understand the backgrounds and needs of individual residents.
  • Answer telephones, and route calls or deliver messages.
  • Order supplies for facilities.
  • Chaperone group-sponsored trips and social functions.
  • Compile information such as residents' daily activities and the quantities of supplies used to prepare required reports.
  • Develop and coordinate educational programs for residents.
  • Supervise, train, and evaluate residence hall staff, including resident assistants, participants in work-study programs, and other student workers.
Supplemental
  • Direct and participate in on- and off-campus recreational activities for residents of institutions, boarding schools, fraternities or sororities, children's homes, or similar establishments.
  • Assign rooms to students.
  • Process contract cancellations for students who are unable to follow residence hall policies and procedures.
  • Sort and distribute mail.
  • Supervise the activities of housekeeping personnel.
  • Supervise students' housekeeping work to ensure that it is done properly.
  • Accompany and supervise students during meals.
  • Provide transportation or escort for expeditions, such as shopping trips or visits to doctors or dentists.
  • Inventory, pack, and remove items left behind by former residents.
  • Oversee departmental budget.
All data sourced from US Department of Labor, Employment & Training Administration O*Net Database.
Knowledge
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Knowledge

The items listed below are organized into sections that contain knowledge useful for pursuing a career in this field. Each section also contains a "Percentage of Importance" statistic that shows how relevant an item is to the occupation.
 Customer and Personal Service
  • 89%
    Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
 Administration and Management
  • 84%
    Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
 Public Safety and Security
  • 81%
    Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
 Education and Training
  • 80%
    Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
 English Language
  • 78%
    Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
 Sociology and Anthropology
  • 75%
    Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.
 Clerical
  • 70%
    Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
 Personnel and Human Resources
  • 70%
    Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
 Therapy and Counseling
  • 69%
    Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
 Psychology
  • 63%
    Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
 Communications and Media
  • 62%
    Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
 Computers and Electronics
  • 61%
    Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
 Law and Government
  • 60%
    Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
 Telecommunications
  • 56%
    Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
 Medicine and Dentistry
  • 56%
    Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
 Transportation
  • 51%
    Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
All data sourced from US Department of Labor, Employment & Training Administration O*Net Database.
Tools
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Tools
The tools listed below include machines, equipment, tools, and software that is useful for individuals who are interested in this career.
 Computer data input devices
  • Computer data input scanners
 Computer printers
  • Computer inkjet printers
 Duplicating machines
  • Copy machines
  • Laser facsimile machines
 Computers
  • Desktop computers
  • Laptop computers
 Personal communication devices
  • Multiline telephone systems
  • Smart phones
  • Telephone answering machines
 Fire fighting equipment
  • Portable fire extinguishers
 Fire prevention
  • Smoke detectors
 Audio and visual equipment
  • Video game consoles
 Boards
  • Whiteboards
All data sourced from US Department of Labor, Employment & Training Administration O*Net Database.
Technology
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Technology
The technologies listed below include machines, equipment, tools, and software that is useful for individuals who are interested in this career.
 Content authoring and editing software
  • Google DocsHOT
  • Microsoft ExcelHOT
  • Microsoft WordHOT
  • Website development software
  • Word processing software
All data sourced from US Department of Labor, Employment & Training Administration O*Net Database.
Certifications
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Certifications
FastForward at Virginia's Community Colleges is a short-term training program for high-demand industries, like healthcare, information technology, and skilled trades and infrastructure, helping Virginians get the jobs and salaries they need. Our goal is to get you trained, help you earn your certification, and get you into a career that can support you and your family. Explore the latest training program offerings by visiting FastForward
The certifications listed below are useful to pursue if you are interested in a career in this field.
 Specialty
 Advanced
 Core
All data sourced from US Department of Labor, Employment & Training Administration O*Net Database.
Licensing
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Licensing
The licensing information below is organized into sections and is useful for pursuing if you are interested in a career in this field.
No specific licensing information is listed for this occupation in the area you have selected.
All data sourced from US Department of Labor, Employment & Training Administration O*Net Database.
Related Programs
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Programs related to this career, offered by participating institution(s), are listed below.

Clicking on the Degree programs in the list below will take you away from the Careers page.
INSTITUTION
PROGRAMS
Randolph-Macon College