Career Details
Career Details
Back to top
Career Details
11-9171.00 - Funeral Home Managers
11-9171.00 - Funeral Home Managers
Plan, direct, or coordinate the services or resources of funeral homes. Includes activities such as determining prices for services or merchandise and managing the facilities of funeral homes.
Key Facts

Bright Outlook
Career Details
Green Job
Career Details
Current Employment
N/A
Estimate
Forecasted Employment
N/A
Estimate
Change in Employment
N/A
Estimate
Change in Employment %
N/A
Estimate
Tasks

Tasks
The tasks listed below can be performed to prepare you for a career in this field.
Core
- Attend or make presentations at community events to promote funeral home services or build community relationships.
- Consult with families or friends of the deceased to arrange funeral details, such as obituary notice wording, casket selection, or plans for services.
- Direct and supervise work of embalmers, funeral attendants, death certificate clerks, cosmetologists, or other staff.
- Direct or monitor administrative, support, repair, or maintenance services for funeral homes.
- Monitor funeral service operations to ensure that they comply with applicable policies, regulations, and laws.
- Negotiate contracts for prearranged funeral services.
- Offer counsel and comfort to families and friends of the deceased.
- Plan and implement changes to service offerings to meet community needs or increase funeral home revenues.
- Plan and implement sales promotions or other marketing strategies and activities for funeral home operations.
- Respond to customer complaints, legal inquiries, payment negotiations, or other post-service matters.
- Review financial statements, sales or activity reports, or other performance data to identify opportunities for cost reductions or service improvements.
- Schedule funerals, burials, or cremations.
- Sell funeral services, products, or merchandise to clients.
- Set marketing, sales, or other financial goals for funeral service establishments and monitor progress toward these goals.
- Set prices or credit terms for funeral products or services.
- Complete and maintain records, such as state-required documents, tracking documents, or product inventories.
- Evaluate the performance of vendors, contract employees, or other service providers to ensure quality and cost-efficiency.
- Explain goals, policies, or procedures to staff members.
- Identify skill development needs for funeral home staff.
- Schedule work hours for funeral home or contract employees.
Supplemental
- Conduct market research and analyze industry trends.
- Interview and hire new employees.
All data sourced from US Department of Labor, Employment & Training Administration O*Net Database.
Knowledge

Knowledge
The items listed below are organized into sections that contain knowledge useful for pursuing a career in this field. Each section also contains a "Percentage of Importance" statistic that shows how relevant an item is to the occupation.
All data sourced from US Department of Labor, Employment & Training Administration O*Net Database.
Tools

Tools
The tools listed below include machines, equipment, tools, and software that is useful for individuals who are interested in this career.
All data sourced from US Department of Labor, Employment & Training Administration O*Net Database.
Technology

Technology
The technologies listed below include machines, equipment, tools, and software that is useful for individuals who are interested in this career.
All data sourced from US Department of Labor, Employment & Training Administration O*Net Database.
Certifications

Certifications
FastForward at Virginia's Community Colleges is a short-term training program for high-demand industries, like healthcare, information technology, and skilled trades and infrastructure, helping Virginians get the jobs and salaries they need. Our goal is to get you trained, help you earn your certification, and get you into a career that can support you and your family. Explore the latest training program offerings by visiting FastForward
The certifications listed below are useful to pursue if you are interested in a career in this field.
No specific certifications are listed for this career
All data sourced from US Department of Labor, Employment & Training Administration O*Net Database.
Licensing

Licensing
The licensing information below is organized into sections and is useful for pursuing if you are interested in a career in this field.
No specific licensing information is listed for this occupation in the area you have selected.
All data sourced from US Department of Labor, Employment & Training Administration O*Net Database.
Related Programs

Programs related to this career, offered by participating institution(s), are listed below.
Clicking on the Degree programs in the list below will take you away from the Careers page.
Clicking on the Degree programs in the list below will take you away from the Careers page.