Career Details
11-1021.00 - General and Operations Managers
Plan, direct, or coordinate the operations of public or private sector organizations, overseeing multiple departments or locations. Duties and responsibilities include formulating policies, managing daily operations, and planning the use of materials and human resources, but are too diverse and general in nature to be classified in any one functional area of management or administration, such as personnel, purchasing, or administrative services. Usually manage through subordinate supervisors. Excludes First-Line Supervisors.
Key Facts

Tasks

Core
- Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.
- Review financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement or to identify areas needing cost reduction or program improvement.
- Direct administrative activities directly related to making products or providing services.
- Prepare staff work schedules and assign specific duties.
- Monitor suppliers to ensure that they efficiently and effectively provide needed goods or services within budgetary limits.
- Direct or coordinate financial or budget activities to fund operations, maximize investments, or increase efficiency.
- Establish or implement departmental policies, goals, objectives, or procedures in conjunction with board members, organization officials, or staff members.
- Perform personnel functions, such as selection, training, or evaluation.
- Plan or direct activities, such as sales promotions, that require coordination with other department managers.
Supplemental
- Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.
- Develop or implement product-marketing strategies, including advertising campaigns or sales promotions.
- Direct non-merchandising departments of businesses, such as advertising or purchasing.
- Recommend locations for new facilities, or oversee the remodeling or renovating of current facilities.
- Plan store layouts or design displays.
- Implement or oversee environmental management or sustainability programs addressing issues such as recycling, conservation, or waste management.
- Set prices or credit terms for goods or services, based on forecasts of customer demand.
- Manage the movement of goods into and out of production facilities to ensure efficiency, effectiveness, or sustainability of operations.
Knowledge

- 87%Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
- 79%Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- 75%Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
- 74%Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- 71%Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
- 70%Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
- 69%Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
- 69%Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
- 68%Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
- 67%Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
- 62%Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
- 59%Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
- 59%Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
- 54%Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
- 54%Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
- 52%Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
- 50%Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.
- 50%Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
Tools

- Handtrucks
- Vacuum test chambers
- Humidity test chambers
- Profilometers
- Spectrometers
- Cell phones
- Laptop computers
- Personal digital assistants PDA
- Point of sale POS systems
- Desktop computers
- Personal computers
- Credit card processing machines
- Magnetic card readers
- Computer scanners
- Photocopying equipment
- 10-key calculators
- Digital cameras
- Surveillance cameras
Technology

- ADP Workforce NowHOT
- Human resource management software HRMS
- Human resources software
- Oracle TaleoHOT
- Personnel scheduling software
- LSA Visual Easy Lean
- ConfluenceHOT
- Microsoft ProjectHOT
- Microsoft SharePointHOT
- Oracle Primavera Enterprise Project Portfolio ManagementHOT
- Realization Streamliner
- Slack
- Inventory management software
- Google DriveHOT
- Microsoft OfficeHOT
- Google AdWordsHOT
- HubSpot softwareHOT
- Marketo Marketing AutomationHOT
- Fund accounting software
- Intuit QuickBooksHOT
- Sage 50 Accounting
- Tax software
- Deacom ERPHOT
- Microsoft DynamicsHOT
- Microsoft Dynamics GPHOT
- NetSuite ERPHOT
- Oracle Fusion ApplicationsHOT
- Oracle HyperionHOT
- Oracle JD Edwards EnterpriseOneHOT
- Oracle PeopleSoftHOT
- Oracle PeopleSoft FinancialsHOT
- SAPHOT
- SAP Business ObjectsHOT
- Delphi Technology
- Oracle E-Business Suite Financials
- Sage MAS 500
- Kronos Workforce Payroll
- Kronos Workforce Timekeeper
- Payroll software
- Adobe Systems Adobe Creative CloudHOT
- Adobe Systems Adobe PhotoshopHOT
- Microsoft VisioHOT
- Apple Final Cut Pro
- Flipgrid
- Screencastify
- YouTubeHOT
- Evernote
- Google DocsHOT
- Microsoft OneNote
- Microsoft WordHOT
- Apple Keynote
- Google Slides
- Microsoft PowerPointHOT
- FacebookHOT
- LinkedInHOT
- Microsoft FrontPage
- Social media sitesHOT
- Calendar and scheduling software
- Microsoft ExcelHOT
- Microsoft Publisher
- Atlassian JIRAHOT
- Adobe Systems Adobe AcrobatHOT
- Dropbox
- AMG Teleran SalesInSync
- ActionWare
- Avidian Technologies Prophet
- Blackbaud The Raiser's Edge
- HEAT Software GoldMine
- Maximizer Software Maximizer Enterprise
- NetSuite NetCRM
- Oracle Eloqua
- Sage ACT!
- Salesforce softwareHOT
- Salesforce.com Salesforce CRM
- Software on Sailboats Desktop Sales Manager
- Sugar CRM
- Vanguard Software Vanguard Sales Manager
- vtiger CRM
- Apache HadoopHOT
- Teradata DatabaseHOT
- SAP Crystal ReportsHOT
- Airtable
- Amazon Web Services AWS softwareHOT
- Blackboard software
- Data entry softwareHOT
- FileMaker Pro
- Microsoft AccessHOT
- Microsoft SQL ServerHOT
- Oracle softwareHOT
- Savant MobileRanger
- Structured query language SQLHOT
- YardiHOT
- Datawatch Monarch
- Google AnalyticsHOT
- LexisNexis
- CA Erwin Data Modeler
- PostgreSQLHOT
- Customer information control system CICS
- IBM Cognos ImpromptuHOT
- MicroStrategyHOT
- Oracle Business Intelligence Enterprise EditionHOT
- Qlik Tech QlikViewHOT
- TableauHOT
- PuppetHOT
- Microsoft Visual BasicHOT
- Microsoft Visual Basic for Applications VBAHOT
- Extensible markup language XMLHOT
- IBM InfoSphere DataStage
- RHOT
- InnQuest Software roomMaster
- Autodesk AutoCADHOT
- IBM SPSS StatisticsHOT
- MinitabHOT
- SASHOT
- StataCorp Stata
- The MathWorks MATLABHOT
- Supervisory control and data acquisition SCADA softwareHOT
- Dynamic Energy Systems MedAct
- Medical condition coding softwareHOT
- Point of sale POS software
- CNC Mastercam
- Computer aided manufacturing CAM software
- Siemens NX for Manufacturing
- Eko
- Microsoft Internet Explorer
- Mozilla Firefox
- SeaMonkey
- NagiosHOT
- CitrixHOT
- IBM Domino
- Apple macOSHOT
- Job control language JCL
- Microsoft WindowsHOT
- Oracle SolarisHOT
- Shell scriptHOT
- McAfee
- SymantecHOT
- Veritas NetBackup
- IBM NotesHOT
- Microsoft ExchangeHOT
- Microsoft OutlookHOT
- Mozilla Thunderbird
- GroupMe
- Geographic information system GIS softwareHOT
- IBM Power Systems software
- Splunk EnterpriseHOT
Certifications

- Certified Travel Industry Specialist700 13th Street, NW, Suite 575, Washington, DC 20005-5923
- Certified Jail Manager1135 Professional Court, Hagerstown, MD 21740-5853
- WSO - Certified Safety Manager (Construction)106 W. Young Ave., Suite G, Warrensburg, MO 64093
- Court Security Executive1450 Duke Street Alexandria, VA 22314-3490
- Certified Hospitality Facilities Executive800 N. Magnolia Avenue, Suite 1800, Orlando, FL 32803(800) 752-4567
- Certified Graphic Communication Manager1205 W. College Aveneue, Liberty, MO 64068-3733
- Associate Service Executive12603 224th Avenue, P.M.B. #17, Bristol, WI 53104
- Certified Service Executive12603 224th Avenue, P.M.B. #17, Bristol, WI 53104
- SAP Certified Application Professional - Service with SAP EHP1 for SAP CRM 7.03999 West Chester Pike, Newtown Square, PA 19073888-227-1727
- SAP Certified Application Professional - Management Accounting (CO) with SAP ERP 6.0 EHP53999 West Chester Pike, Newtown Square, PA 19073888-227-1727
- SAP Certified Application Professional - Order Fulfillment with SAP ERP 6.0 EhP53999 West Chester Pike, Newtown Square, PA 19073888-227-1727
- Registered Environmental ManagerPO Box 2099, Glenview, IL 60025-6099
- Certified Environmental Systems ManagerPO Box 2099, Glenview, IL 60025-6099
- Certified Professional Property Administrator1102 Pinehurst Rd., Oaktree Center, Dunedin, FL 34698
- Certified Credit Union Executive5710 Mineral Point Road, Madison, WI 53701-0333
- Certified Financial Management Specialist5710 Mineral Point Road, Madison, WI 53701-0333
- Certified Commercial Contracts Manager8260 Greensboro Drive, Suite 200, McLean, Virginia 22102571-382-0082
- Certified in Production and Inventory Management8430 West Bryn Mawr Avenue, Suite 100 Chicago, IL 606311-773-867-1777
- Certified Fellow in Production and Inventory Management8430 West Bryn Mawr Avenue, Suite 100 Chicago, IL 606311-773-867-1777
- Landfill Operations - ManagerPO Box 7219, Silver Spring, MD 20907-7219
- Certified Integrated Solid Waste Management - ManagerPO Box 7219, Silver Spring, MD 20907-7219
- Certified Construction & Demolition Materials - ManagerPO Box 7219, Silver Spring, MD 20907-7219
- Certified Recycling Systems - ManagerPO Box 7219, Silver Spring, MD 20907-7219
- Certified Transfer Station Systems - ManagerPO Box 7219, Silver Spring, MD 20907-7219
- Certified Association Executive1575 I Street, NW, Washington, DC 20005-11682026262803
- Certified Golf Course Superintendent1421 Research Park Drive, Lawrence, KS 66049-38597858412240
- Certified Revenue Cycle Executive11240 Waples Mill Road, Suite 200, Fairfax, VA 22030
- IPC EMS Program Manager3000 Lakeside Drive, 309 S, Bannockburn, IL 60015
- Automobile Technician: Service Consultant101 Blue Seal Drive, S.E., Suite 101, Leesburg, VA 20175703-669-6600
- Certified Performance Technologist1400 Spring Street, Suite 260, Silver Spring, Maryland USA 20910
- Certified Business Professional Executive Level
- Certified Business Professional, Master Executive, Project Management
- Certified Fundraising Executive313 Park Avenue, Suite 400, Falls Church, VA 22046
- Certified Business Manager980 North Michigan Avenue, Suite 1400 Chicago, IL 60611-4501
- Certified e-Business Professional6330 Riverside Plaza Ln NW, Suite 210, Albuquerque, NM 871201.585.240.7397
- CIAC-Certified Strategic LeaderPMB 390; 330 Franklin Road, Suite 135A Brentwood,, TN 37027
- CIAC Certified Operations ManagerPMB 390; 330 Franklin Road, Suite 135A Brentwood,, TN 37027
- CIAC Certified Management ConsultantPMB 390; 330 Franklin Road, Suite 135A Brentwood,, TN 37027
- Certified Mail and Distribution Systems ManagerNational Headquarters PO Box 1145 N. Riverside , IL 60546-1145
- HDI Support Center Director121 South Tejon, Suite 1100, Colorado Springs, CO 80903
- KCS Foundation121 South Tejon, Suite 1100, Colorado Springs, CO 80903
- Certified Manager of Community AssociationsPO Box 25037, Alexandria, VA 22313
- Operations and Performance Management Professional1791 Tullie Circle, N.E. Atlanta, GA 30329404-636-8400
- Certified Design Firm Administrator1844 Ardmore Blvd. Pittsburgh, PA 15221
- EC Council Certified Chief Information Security Officer6330 Riverside Plaza Ln NW, Suite 210, Albuquerque, NM 871201.585.240.7397
- Registered Safety Director106 W. Young Ave., Suite G, Warrensburg, MO 64093
- Certified Professional IACUC Administrator
- Strategic Planning Professional
- Strategic Management Professional
- Project Manager Ebusiness1670-F East Cheyenne Mountain Blvd, Suite 293 Colorado Springs, CO 80906-4002
- Certified Project Risk Manager1670-F East Cheyenne Mountain Blvd, Suite 293 Colorado Springs, CO 80906-4002
- Certified E-Commerce Consultant1670-F East Cheyenne Mountain Blvd, Suite 293 Colorado Springs, CO 80906-4002
- Certified Club Manager1733 King Street Alexandria, VA 22314
- Accredited Cruise Manager910 SE 17th Street, Suite 400 Fort Lauderdale, FL 33316
- Certified Franchise Executive1501 K Street, N.W., Suite 350 Washington, DC 20005
- The Certified Park and Recreation Executive22377 Belmont Ridge road, Ashburn, VA 20148
- Certified Innovation Leader9120 Double Diamond Pkwy, Suite 1996 Reno, NV 895211 (202) 449-8658
- Certified Retail Property Executives1221 Avenue of the Americas, 41st fl. New York, NY 10020-1099
- Executive Certification110 South Regent, Suite 800 Salt Lake City, UT 84111(800) 960-6236
- Master Project Manager1670-F East Cheyenne Mountain Blvd, Suite 293 Colorado Springs, CO 80906-4002
- Certified Leadership Consultant1670-F East Cheyenne Mountain Blvd, Suite 293 Colorado Springs, CO 80906-4002
- IBM Certified Associate BPM Developer - WebSphere Lombardi Edition V7.21133 Westchester Avenue White Plains, NY 10604404-238-1234 (outside U.S.)
- SAP Certified Development Associate - SAP Business One Release 9.03999 West Chester Pike, Newtown Square, PA 19073888-227-1727
- SAP Certified Application Associate - Administration and Operations with SAP BW 7.3 and SAP BI 4.03999 West Chester Pike, Newtown Square, PA 19073888-227-1727
- TS: Managing Projects with Microsoft Project 2010One Microsoft Way, Redmond, WA 98052-6399
- IBM Certified Associate - Maximo Asset Management V7.51133 Westchester Avenue White Plains, NY 10604404-238-1234 (outside U.S.)
- IBM Certified Deployment Professional -- Rational Portfolio Manager1133 Westchester Avenue White Plains, NY 10604404-238-1234 (outside U.S.)
- IBM Certified BPM Developer - WebSphere Lombardi Edition V7.21133 Westchester Avenue White Plains, NY 10604404-238-1234 (outside U.S.)
- IBM Certified BPM Application Developer - Business Process Manager Express or Standard Edition V7.5.1133 Westchester Avenue White Plains, NY 10604404-238-1234 (outside U.S.)
- IBM Certified BPM Analyst - Blueworks Live; Business Process Manager Express or Standard Edition V7.1133 Westchester Avenue White Plains, NY 10604404-238-1234 (outside U.S.)
- IBM Certified BPM Program Manager - WebSphere Lombardi Edition V7.21133 Westchester Avenue White Plains, NY 10604404-238-1234 (outside U.S.)
- IBM Certified Integration Developer - Business Process Manager Advanced V7.51133 Westchester Avenue White Plains, NY 10604404-238-1234 (outside U.S.)
- IBM Certified Deployment Professional - Business Process Manager Advanced V7.5.11133 Westchester Avenue White Plains, NY 10604404-238-1234 (outside U.S.)
- IBM Certified Integration Developer - Business Process Manager Advanced V8.01133 Westchester Avenue White Plains, NY 10604404-238-1234 (outside U.S.)
- IBM Certified BPM Analyst - Blueworks Live; Business Process Manager Express or Standard Edition V8.1133 Westchester Avenue White Plains, NY 10604404-238-1234 (outside U.S.)
- IBM Certified BPM Application Developer - Business Process Manager Express or Standard Edition V8.01133 Westchester Avenue White Plains, NY 10604404-238-1234 (outside U.S.)
- IBM Certified Deployment Professional - Business Process Manager Advanced V7.5.11133 Westchester Avenue White Plains, NY 10604404-238-1234 (outside U.S.)
- SAP Certified Technology Associate - Business Process Monitoring for SAP Solution Manager 7.1 SP033999 West Chester Pike, Newtown Square, PA 19073888-227-1727
- Certified DCO ArchitectOne Rogers Street Cambridge, MA 02142-159
- Certified Next-Best-Action ConsultantOne Rogers Street Cambridge, MA 02142-159
- Certified Senior Next-Best-Action ConsultantOne Rogers Street Cambridge, MA 02142-159
- Certified Integration SpecialistOne Rogers Street Cambridge, MA 02142-159
- Certified Reporting SpecialistOne Rogers Street Cambridge, MA 02142-159
- SAP Certified Application Associate - SAP Business One 8.83999 West Chester Pike, Newtown Square, PA 19073888-227-1727
- SAP Certified Application Associate - SAP Business One 9.03999 West Chester Pike, Newtown Square, PA 19073888-227-1727
- SAP Certified Development Associate with SAP Business One Release 9.03999 West Chester Pike, Newtown Square, PA 19073888-227-1727
- SAP Certified Application Associate - Business Intelligence with SAP BW 7.3 and SAP BI 4.03999 West Chester Pike, Newtown Square, PA 19073888-227-1727
- SAP Certified Application Associate - Business Intelligence with SAP BW 7.4 & SAP BI 4.13999 West Chester Pike, Newtown Square, PA 19073888-227-1727
- SAP Certified Application Associate- Business Intelligence with SAP NetWeaver 7.03999 West Chester Pike, Newtown Square, PA 19073888-227-1727
- SAP Certified Application Associate - Enterprise Asset Management with SAP ERP 6.0 EhP53999 West Chester Pike, Newtown Square, PA 19073888-227-1727
- SAP Certified Application Associate - Enterprise Asset Management with SAP ERP 6.0 EhP63999 West Chester Pike, Newtown Square, PA 19073888-227-1727
- SAP Certified Application Associate - Quality Management with SAP ERP 6.0 EHP53999 West Chester Pike, Newtown Square, PA 19073888-227-1727
- SAP Certified Application Associate - Production - Planning & Manufacturing with SAP ERP 6.0 EHP43999 West Chester Pike, Newtown Square, PA 19073888-227-1727
- Oracle Insurance Policy Administration Configuration 9 Essentials500 Oracle Parkway, Redwood Shores, CA 94065800-833-3536
- IBM Certified Associate Developer - OpenPages Fundamentals1133 Westchester Avenue White Plains, NY 10604404-238-1234 (outside U.S.)
- IBM Certified Solution Designer - Sterling Order Management V9.21133 Westchester Avenue White Plains, NY 10604404-238-1234 (outside U.S.)
- IBM Certified Deployment Professional - Sterling Order Management V9.11133 Westchester Avenue White Plains, NY 10604404-238-1234 (outside U.S.)
- IBM Certified Solution Implementer - Sterling B2B Integrator V5.21133 Westchester Avenue White Plains, NY 10604404-238-1234 (outside U.S.)
- IBM Certified Deployment Professional -- Rational Portfolio Manager1133 Westchester Avenue White Plains, NY 10604404-238-1234 (outside U.S.)
- IBM Certified Advanced Deployment Professional - IBM Service Management Asset Management V41133 Westchester Avenue White Plains, NY 10604404-238-1234 (outside U.S.)
- IBM Certified Application Development - TRIRIGA Application Platform V3.2.11133 Westchester Avenue White Plains, NY 10604404-238-1234 (outside U.S.)
- IBM Certified Infrastructure Deployment Professional - Maximo Asset Management V7.51133 Westchester Avenue White Plains, NY 10604404-238-1234 (outside U.S.)
- IBM Certified Solution Advisor - Maximo Asset Management Solutions V31133 Westchester Avenue White Plains, NY 10604404-238-1234 (outside U.S.)
- Managing Office 365 Identities and RequirementsOne Microsoft Way, Redmond, WA 98052-6399
- Developing Microsoft Azure SolutionsOne Microsoft Way, Redmond, WA 98052-6399
- Oracle Communications Unified Communications Suite 7 Essentials500 Oracle Parkway, Redwood Shores, CA 94065800-833-3536
- Oracle Communications WebRTC Session Controller 7 Implementation Essentials500 Oracle Parkway, Redwood Shores, CA 94065800-833-3536
- Oracle Communications Session Border Controller Implementation Essentials500 Oracle Parkway, Redwood Shores, CA 94065800-833-3536
- Oracle Argus Safety 7 Implementation Essentials500 Oracle Parkway, Redwood Shores, CA 94065800-833-3536
- Oracle Argus Safety Suite 6 Essentials500 Oracle Parkway, Redwood Shores, CA 94065800-833-3536
- IBM Certified Associate - Endpoint Manager V9.01133 Westchester Avenue White Plains, NY 10604404-238-1234 (outside U.S.)
- IBM Certified Deployment Professional - Maximo Asset Management V7.51133 Westchester Avenue White Plains, NY 10604404-238-1234 (outside U.S.)
- IBM Certified Associate Application Developer - TRIRIGA Application Platform V3.2.11133 Westchester Avenue White Plains, NY 10604404-238-1234 (outside U.S.)
- IBM Certified Deployment Professional - Tivoli Netcool/OMNIbus V7.41133 Westchester Avenue White Plains, NY 10604404-238-1234 (outside U.S.)
- IBM Certified Deployment Professional - Emptoris Contract Management V101133 Westchester Avenue White Plains, NY 10604404-238-1234 (outside U.S.)
- IBM Certified Deployment Professional - Content Manager OnDemand for MP and zOS V9.01133 Westchester Avenue White Plains, NY 10604404-238-1234 (outside U.S.)
- IBM Certified Deployment Professional - Content Manager OnDemand for iSeries V9.01133 Westchester Avenue White Plains, NY 10604404-238-1234 (outside U.S.)
- IBM Certified Implementation Professional - Digital Analytics V91133 Westchester Avenue White Plains, NY 10604404-238-1234 (outside U.S.)
- IBM Certified Advanced Developer - Risk Information Governance for InfoSphere1133 Westchester Avenue White Plains, NY 10604404-238-1234 (outside U.S.)
- Certified ManagerJames Madison University, Harrisonburg, VA 22807540-568-3247
- Certified Facility Manager1 E. Greenway Plaza, Ste. 1100, Houston, TX 77046-0194
- Certified Service Manager3608 Pershing Ave, Fort Worth, TX 76107-4527
- Certified Mail Manager1205 W. College Aveneue, Liberty, MO 64068-3733
- Certification in Meetings Management4455 LBJ Freeway, Suite 1200, Dallas, TX 75244-5903
- Certified Collegiate Retailer500 East Lorain Street, Oberlin, OH 44074
- Certified Parking Professional1112 16th Street NW, #300, Washington, DC 20036202-296-4336
- Certified Professional Property Manager1102 Pinehurst Rd., Oaktree Center, Dunedin, FL 34698
- Certified Pool/Spa OperatorPO Box 495, Merrick, NY 115662105251227
- Certified Irrigation Contractor6540 Arlington Boulevard, Falls Church, Virginia, 22042-6638
- Certified Laundry and Linen Manager2161 Lexington Road, Suite 2 Richmond, Kentucky 40475859-624-0177
- Certified Laundry/Linen Manager2161 Lexington Road, Suite 2 Richmond, Kentucky 40475859-624-0177
- Project Manager E-Business1020 Justin Road, Suite 1, Metairie, LA 70001
- Certified Lodging Security Director800 N. Magnolia Avenue, Suite 1800, Orlando, FL 32803(800) 752-4567
- Aquatics Facility Operator22377 Belmont Ridge road, Ashburn, VA 20148
- Certified Revenue Cycle Professional11240 Waples Mill Road, Suite 200, Fairfax, VA 22030
- Certified Hospitality Trainer800 N. Magnolia Avenue, Suite 1800, Orlando, FL 32803(800) 752-4567
- Certified Service Manager5 Depot Street, Greencastle, IN 46135765-653-8262
- Chemical Hygiene Officer927 S. Walter Reed Drive #11, Arlington, VA 22204
- CBP Professional
- GIAC Information Security Fundamentals
- Certified Associate Business Manager980 North Michigan Avenue, Suite 1400 Chicago, IL 60611-4501
- Certified Construction Manager7926 Jones Branch Drive, Suite 800 McLean, VA 22102
- Certified Cost Technician209 Prairie Avenue, Suite 100, Morgantown, WV 26501304-296-8444
- Public Power Customer Service Manager1875 Connecticut Ave. NW, Suite 1200 Washington, DC 20009-5715202-467-2900
- Public Power Manager1875 Connecticut Ave. NW, Suite 1200 Washington, DC 20009-5715202-467-2900
- CompTIA Strata IT Fundamentals Certification1815 S. Meyers Road Suite 300 Oakbrook Terrace, IL 60181-5228
- Certified Equipment Support ProfessionalP.O.Box 136 Glenwood Springs, CO 81602
- Certified Healthcare Billing and Management Executive1540 South Coast Highway, Suite 203 Laguna Beach, CA 92651
- Public Power Governance Certificate Program1875 Connecticut Ave. NW, Suite 1200 Washington, DC 20009-5715202-467-2900
- Energy Efficiency Management Certificate Program1875 Connecticut Ave. NW, Suite 1200 Washington, DC 20009-5715202-467-2900
- Key Account Certificate Program1875 Connecticut Ave. NW, Suite 1200 Washington, DC 20009-5715202-467-2900
Licensing

Related Programs

Clicking on the Degree programs in the list below will take you away from the Careers page.
The international business major is part of the nationally recognized JMU College of Business. Most business, government, and not-for-profit enterprises operate today in a global environment. Success is more certain for those who are aware of events and cultures outside of their own. The program's goal is to equip students with the ability to work comfortably in multiple areas of the global marketplace through interdisciplinary study. International business majors take specialized courses in all the business disciplines (e.g. international accounting, international marketing) as well as courses in a foreign language.
To ensure success, competency in a second language and thorough exposure to a chosen second culture are graduation requirements. In addition, study abroad or a one semester international internship is required and must be integrated into the student's schedule. The requirements of the major are designed to allow students to choose an optional concentration in finance or marketing, and some international business majors also declare a second major such as foreign language or another business area.
The B.B.A. degree with a major in finance requires a minimum of 120 credit hours of undergraduate course work. Fifty percent of this work, or 60 credit hours, must be taken outside of the College of Business. In counting the 60 credit hours of non-business courses, students may include all hours taken in General Education, up to a total of nine hours in economics (ECON courses must be counted as economics), and three hours of COB 191. Business Analytics I. The remaining hours, to bring the total to 60, must be taken from any department outside the College of Business. Students should carefully select these non-business electives to help them gain additional knowledge and expertise for their careers and personal lives.
Students enrolled at James Madison University who wish to change their major to finance should go to the Student Center in MyMadison to submit a request. Students must be in good academic standing to change their major to finance and, if they have taken any FIN prefix courses at the time of the change request, must meet the prerequisites for the required courses in the finance major.
Students who plan to major in finance and earn a score on the Math Placement Exam sufficient for placement into MATH 235 are strongly encouraged to enroll in MATH 235.
Required major courses provide finance majors with a foundation in financial management, investments and institutions. Electives within the major permit students to obtain an additional emphasis and explore other areas within the field of finance.
Management skills are broadly applicable and our graduates go on to a wide range of professions in both the public and private sector. The major is also designed to help those thinking of starting their own business or aiding a family business. Finally, many students find the broad business training of the management major a helpful foundation for future graduate study.
The major in public administration provides students with a general foundation in the nature of public policy, the public workplace and its political, legal and managerial environments. This major prepares students for professional employment and leadership in government and nonprofit organizations. The program consists of a core of courses offering general knowledge essential for understanding and working in the public arena. This core provides students with an appreciation of the political culture and economic environment of public work, measurement techniques and a basic understanding of the policy process.
Students are offered a choice between two concentration options: public policy or public management.
In the public policy concentration students acquire knowledge of the nature, dynamics, implementation and substance of public policy and its analysis. Courses address:
- Policy processes.
- Techniques for analyzing policy options.
- The dynamics and substance of particular policy issues.
The public management concentration emphasizes management and management-related skills. Courses address:
- The legal environment of public work.
- Organization theories.
- Management theories and applications.
- Management best practices.
In addition, courses in both concentrations heighten students' critical, analytical and communication skills through case studies, exercises and the intensive writing requirement. The public policy concentration requires a senior seminar experience that seeks to bring policy theory and analytical skills to bear on a practical issue of public policy. Public management students must complete the dual capstone requirements of a public management seminar and an internship, requiring an integration of knowledge from both general studies and major studies by focusing students on specific cases and workplace applications.
Because the public administration major develops techniques and skills applicable to varied career paths in public service, students are encouraged to choose a complementary minor with a narrower, substantive focus. The minors recommended for students' consideration include criminal justice, environmental information systems, environmental management, environmental studies, family studies, gerontology, health information systems, nonprofit studies, political communication, substance abuse intervention, telecommunications, urban and regional studies, communication studies, conflict analysis and intervention, sociology, technical and scientific communication, economics, human resource development, computer science, public health and integrated science and technology.
Interested students may apply to participate in the Fifth Year Master of Public Administration degree program, which allows qualified students to earn an M.P.A. degree with one additional year of study. Students should apply for this program in their sophomore year. See the Graduate Catalog for more information.
The curriculum is designed for persons who seek employment in the accounting field or for those presently in accounting who wish to increase their knowledge and update their skills. Job opportunities include accounting trainee, accounting technician, junior accountant, and accountant.
This degree is excellent for those interested in the organization and reporting of financial data. Upon completion of the program, students can take an additional three courses for the Accounting Career Studies Certificate, and then are eligible to proceed to the CPA exam, if other education requirements are satisfied. Contact the Virginia Board of Accountancy for all education requirements.
The curriculum is designed for individuals who seek employment in business management or for those presently in management who are seeking promotion. Job opportunities include administrative assistant, management trainee, department head, branch manager, office manager, manager of small business, and supervisor.
This curriculum is designed for individuals who plan to seek employment in contract management positions and for those presently in contract management positions who seek career advancement. The program is designed to create opportunities for positions in contract management for both government agencies and private industry. Instruction includes both the theoretical concepts and the practical applications needed for future success in the contract management field. This will provide a greater understanding of acquisition, life cycle management, and contracting processes. Job opportunities include project manager, procurement analyst, contract administrator, contract specialist, contract negotiator, contract price analyst, and contract termination specialist.
This program is designed for individuals who plan to transfer to a four-year institution to complete a bachelor of arts (B.A.).
This curriculum is designed for individuals who plan to transfer to a four-year college or university to complete a baccalaureate degree program in business administration with a major in accounting, business management, decision science and management, information systems, finance, marketing, etc.
This program is a flexible associate degree. For students who plan to transfer, the degree can parallel the first two years of a four-year bachelor of science program if they choose courses that match the transfer institution's requirements. For those students who do not plan to transfer, the degree allows them to structure a program to suit their needs using accumulated credits from a variety of formal and experiential sources.
This program is designed to prepare students to start and grow a successful small business by providing instruction in entrepreneurial culture, strategy, operations, financial management, marketing, and leadership.
This powerful, marketable credential is a point of entry into the paralegal profession or law school. Study with the nation's leading legal experts in the nation's capital at GW's Alexandria Education Center. The B.P.S. in Paralegal Studies is an ABA-approved, 60-credit bachelor's degree completion program.
If you are transferring courses from other than Northern Virginia Community College, please contact GWCPS Admission Specialist Thanh Tran at tntran2@gwu.edu .
Students with a baccalaureate degree who wish to pursue the Certified Public Accountant (CPA) examination may use specific course work toward fulfillment of accounting educational requirements. Some course work also meets federal government guidelines for those interested in qualifying for positions or promotions in the federal government. Students should consult an accounting instructor to determine the courses that meet the educational requirements.
The Associate of Applied Science (A.A.S.) degree provides students with a strong foundation in accounting and business, along with general education requirements, enabling students to seek entry-level employment in accounting. In addition, the course work prepares students for certification exams.
The certificate programs provide course work that gives students the skills to sit for one or more certification exams administered by the Accreditation Council for Accountancy and Taxation (ACAT).
Students completing the A.A.S. in Management have opportunities to transfer to four-year universities to pursue B.S. degrees in Business Administration, Management, and related areas. See https://www.tcc.edu/programs/transfer/transfer-agreements/ for agreements.
Graduates of the maritime logistics program may enter or continue employment in the field of logistics management in maritime or traditional business environments.
Students planning to pursue a B.S. in Business Administration from a four-year college/university are advised to pursue TCC's general A.S. degree in Business Administration (plan code 213).
Courses required for the Liberal Arts degree are available on all four campuses.
Courses required for the Business Administration degree are available on all four campuses.
Courses required for the General Studies degree are available on all four campuses.
TCC, in collaboration with industry leaders, offers an internship program that allows students an opportunity for practical experience in the fitness industry.
This program prepares students for Personal Trainer Certifications through organizations such as the American Council on Exercise (ACE) and the American College of Sports Medicine (ACSM).
The management/entrepreneurship concentration empowers students to develop an entrepreneurial mindset and complementary skill set needed to provide creative solutions for new ventures and existing organizations. Students gain knowledge of entrepreneurial and design concepts useful for questioning assumptions, exploring alternatives and developing creative solutions.
The management/international management concentration allows students to pursue an interest in the global nature of today's business world. A variety of opportunities for international study within and outside the university are available. Students in the management/international management concentration are encouraged to enrich their learning experience by pursuing a minor in international studies or foreign language, studying abroad or taking approved courses outside the School of Business.
The management/business administration concentration provides students with a broad-based study of management and other business disciplines. The course options in the curriculum give students flexibility in developing a program of study that can lead to a variety of entry-level positions in private and public organizations.
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